My mission is to make a positive impact on the lives of others and to continually strive towards becoming the best version of myself. My overall goal is to leverage my skills, passion, and dedication to contribute meaningfully to the success of an organization that shares my values and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Independent Consultant
Kessenich Consulting LLC
01.2023 - Current
Collaborated closely with City and Golf Course Management to deliver assistance and organize monthly tournaments for the City of Long Beach.
Crafted and executed tactical business strategies aimed at optimizing operational efficiency.
Increased brand visibility by creating and implementing marketing strategies with management to increase revenue.
Enhanced client satisfaction with the implementation of comprehensive market research and analysis.
Managed entire lifecycle of 8 golf tournaments over the span of 8 months, personally ensuring smooth execution from inception to conclusion.
Increased revenue by 28% from 2023 to 2024 for the Long Beach Golf Festival.
Consulted charities and other entities to help with processes and operations for other golf tournaments.
Sales Operations Manager
Fox Solutions Nursing, Inc. Covid Testing
10.2020 - 12.2022
Hired as a contracted Part-Time employee in 2020. Then got hired Full-Time by end of 2020.
Promoted to an Operations Manager by February 2021. Then promoted to Sales Operations Manager by May of 2021, and was in charge of all Daily Operations and Logistics as well as sitting in on contract negotiations with clients.
Increased revenue by 25% in 2021 and increased revenue by 50% in 2022.
Developed and maintained strong relationships with key clients, leading to increased customer satisfaction and retention rates.
Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
Discovered market trends and utilized analytics to discover new business.
Outside Services/Pro Shop Attendant
American Golf
04.2019 - 04.2020
Took phone calls to book tee times and answer questions pertaining to golf operations.
Assisted management in deploying systems aimed at elevating customer satisfaction levels and enhancing daily operational efficiency.
Operated cash register to accept cash, credit card and gift card payments.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Valet Manager
Special Parking Services
05.2013 - 09.2018
Managed and maintained relationships with accounts.
Maintained risk management on site for potential damage to property.
Collaborated with Management to ensure efficiency at all Valet Locations.
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)