Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Kirk

Greenville

Summary

I am a dedicated individual who values hard work and reliability and I value family and respect above all else. I have been working multiple job types, that you will soon review below, and each I have learned some of the most valuable life & professional skills in order to continuously build my skillset everyday I am able. From the earliest age being 18 yrs, to currently at 25 yrs young, I have focused building my skillset solely in manual labor/ trade work. I have been fortunate enough to learn what I am most passionate about professionally due to all these diverse experiences and I am most grateful for each one of them in the lessons they have taught me throughout the years.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Window/Bath Installer

All Weather Seal of West Michigan
10.2024 - 02.2025
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
  • Facilitated smoother installations, organizing tools and materials in advance.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Service Technician

Meineke Car Care
11.2023 - 07.2024
  • Day to day roles of working on vehicles. I do everything from oil changes to motor swaps
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.

Tow Truck Operator

Jerry’s towing and recovery
11.2021 - 07.2023
  • Operate flatbeds and wreckers and perform day to day roles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
  • Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
  • Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
  • Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
  • Assisted in inventory management, tracking equipment usage and supplies needed for daily operations in the tow yard facility.
  • Streamlined communication between team members by utilizing mobile technology to relay critical information quickly and accurately.
  • Ensured vehicle safety and compliance with regulations through diligent inspections and routine maintenance of tow trucks.
  • Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
  • Supported company growth by participating in community events and marketing efforts, showcasing the professionalism of provided services.
  • Delivered exceptional tow truck service across region and liaised with local authorities.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Tire Technician

Belle Tire
03.2021 - 11.2021
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Inspected and maintained equipment to limit operational disruptions.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Minimized downtime with proactive identification of potential issues during routine inspections.
  • Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
  • Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
  • Secured repeat business, providing exceptional service and follow-up care.
  • Streamlined tire balancing process for improved vehicle stability.

Mow crew operator

Alternative lawn care
03.2020 - 09.2020
  • Enhanced lawn health by implementing proper mowing, fertilizing, and irrigation techniques.
  • Assisted with seasonal cleanup efforts including leaf removal, mulching, pruning, and snow removal when necessary.
  • Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
  • Supported the success of fellow team members through open communication channels that fostered collaboration in achieving project goals.
  • Maintained safety standards by adhering to company guidelines and using personal protective equipment during all tasks.
  • Streamlined work processes by effectively organizing daily task lists based on priority level and location proximity.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally, ensuring repeat business.
  • Kept client properties visually appealing year-round through seasonal planting rotations that enhanced the aesthetic value of landscapes.
  • Conserved resources through careful use of materials, tools, and equipment while performing lawn care duties.
  • Improved curb appeal for residential clients through meticulous trimming and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Utilized lawn striping methods for healthy grass growing and appearance.

RV Technician

Fun-N-Sun RV
04.2018 - 09.2019
  • Installed newly purchased equipment in recreational vehicles.
  • Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
  • Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
  • Diagnosed and repaired drive train, structural and electrical problems in recreational vehicles.
  • Notified supervisor of factors that could delay work completion.
  • Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
  • Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
  • Kept up-to-date with industry advancements through continuous professional development and training opportunities.
  • Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
  • Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
  • Utilized advanced diagnostic tools accurately for quick identification of potential issues before they escalated into costly repairs.
  • Monitored system and component recall database and notified supervisor of new advisories.
  • Mentored junior technicians, sharing valuable knowledge and expertise for improved team performance.
  • Performed comprehensive pre-delivery inspections of new RVs, guaranteeing quality assurance for customers.
  • Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
  • Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
  • Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
  • Used tractors and pickup trucks to move RVs between locations.
  • Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.

Parts Specialist/Driver

O'Reilly Auto Parts
06.2018 - 04.2019
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.

Education

No Degree - Trade Work

Oakridge High School
Muskegon, MI
06-2017

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Following safety practices
  • Customer satisfaction
  • Customer service
  • Equipment installation
  • Pre-installation site prep
  • Troubleshooting and testing
  • Worksite safety and maintenance
  • Quality checks
  • Professional appearance
  • Hand-eye coordination
  • Quality assurance
  • Preventive Maintenance
  • Installation updates
  • Product inspection
  • Electrical wiring
  • System repairs
  • Company vehicle maintenance
  • Site surveys
  • Equipment Repair
  • Welding skills
  • Project management
  • Service documentation
  • Loading and unloading
  • Coaching and mentoring
  • Material selection
  • Sheet metal
  • Equipment handling
  • Field verification
  • Detail orientation
  • Taking precise measurements
  • Installation expertise
  • Technical drawing interpretation
  • Multitasking Abilities
  • Teamwork and collaboration
  • Excellent communication
  • Task prioritization

Certification

  • Chauffeur's Permit January 2021 to Present
  • Non-CDL Class C
  • CDL C
  • Driver's License

Timeline

Window/Bath Installer

All Weather Seal of West Michigan
10.2024 - 02.2025

Service Technician

Meineke Car Care
11.2023 - 07.2024

Tow Truck Operator

Jerry’s towing and recovery
11.2021 - 07.2023

Tire Technician

Belle Tire
03.2021 - 11.2021

Mow crew operator

Alternative lawn care
03.2020 - 09.2020

Parts Specialist/Driver

O'Reilly Auto Parts
06.2018 - 04.2019

RV Technician

Fun-N-Sun RV
04.2018 - 09.2019

No Degree - Trade Work

Oakridge High School
Noah Kirk