Noah Klein
Orlando
Summary
Motivated professional with strengths in achieving goals and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment conducive to achieving increased sales and customer satisfaction. Proficient at following safety guidelines to ensure the proper handling of materials and the protected safety of myself and other employees. Seasoned Guest Experience Leader with history of enhancing customer satisfaction in hospitality sector. Strengths include strong interpersonal skills and ability to multitask, ensuring all guests receive top-notch service. Proven track record of identifying operational inefficiencies and implementing solutions that improve guest experiences.
Overview
7
7
years of professional experience
Work History
Guest Experience
Mars Inc.
Lake Buena Vista
07.2024 - Current
- Recommended products that met customer needs, resulting in a X% increase in sales.
- Replenished store shelves and displays, resulting in a X% increase in inventory turns.
- Processed transactions accurately and efficiently, resulting in a X% reduction in transaction times.
- Utilized technology to efficiently manage customer orders and inventory.
- Cross-sold complementary items, resulting in a X% increase in average transaction size.
Warehouse Associate
Amazon
Davenport
01.2020 - Current
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Skillfully executed the loading and unloading of trailers filled with packages, effectively building and wrapping packages into secure pallets and carts, proficiently utilized scanning devices, and promptly resolved any issues with the warehouse sorter.
- Adeptly navigated the complexities of package handling, ensuring safe and efficient transportation and storage of packages through expert pallet building and wrapping techniques.
- Quickly and effectively operated scanning devices, contributing to the smooth and efficient flow of package processing, and successfully overcame technical difficulties with the warehouse sorter, maintaining uninterrupted operations.
Safety Committee Associate
Amazon
Davenport
01.2022 - 01.2023
- Implemented effective safety protocols and plans, ensuring the well-being of fellow associates through meticulous planning and execution.
- Rigorously enforced safety rules, promoting a secure work environment.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Conducted thorough building safety audits to identify potential hazards and mitigate risk.
- Completed comprehensive trailer yard audits outside the building, ensuring compliance with safety regulations.
- Expertly organized regulated and non-regulated hazardous waste materials, promoting a safe and organized work environment.
- Aptly determine donatable waste and classify each item based on regulatory policy to ensure proper transportation measures for shipment to charities.
- Exceptional use of OE tools and techniques.
- Demonstrated effective problem solving, analytical, and communication skills.
Assistant Manager
E-Post
Sanford
10.2018 - 05.2022
- Successfully accomplished the task of independently opening, managing, and closing the store to ensure seamless operations.
- Expertly navigated the register, constructed and dispatched shipments with precision, executed large-scale paper copying jobs, efficiently operated fax machines, professionally handled customer inquiries through phone calls, closely monitored pick-up and delivery services from shipping companies, and meticulously organized mail into P.O. Boxes.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed senior-level personnel working in marketing and sales capacities.
- Efficiently restocked products while maintaining an organized and presentable store environment.
- Received incoming stock shipments from suppliers in a professional manner.
Education
Bachelor of Science - Environmental Science
Stetson University
DeLand04.2022
Skills
- Ability to Multitask
- Time Management
- Communication
- Adaptability
- Fast Learner
- Computer Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Expediting
- Analytical Thinking
- Safety Principles
- Trailer Vehicles
- Transportation Management
- Occupational Safety and Health
- Hazardous Materials
- Safety Monitoring
- Presentations
- Auditing Skills
- Risk Analysis
- Regulatory Requirements
- Attention to Detail
- Communication Skills
- Creative Problem Solving
- Customer Service
- Telephone Skills
- Sales
- Marketing
- Loading and Unloading
- Palletizing
- Stock Control
- Handling and Load Carrying
- Microsoft Office
- Writing of Reports
- Aerospace Manufacturing
- Commercial Pilot License
- Occupational Hygiene
- Customer Relationship Management
- Adobe Photoshop
- Adobe Premiere Pro
- Corrective and Preventive Action
- Carrying out Assessments
- Business Processes
- Data Analysis
- Environmental Remediation
- Hard Work and Dedication
- Leadership
Timeline
Guest Experience
Mars Inc.
07.2024 - Current
Safety Committee Associate
Amazon
01.2022 - 01.2023
Warehouse Associate
Amazon
01.2020 - Current
Assistant Manager
E-Post
10.2018 - 05.2022
Bachelor of Science - Environmental Science
Stetson University