Summary
Overview
Work History
Education
Skills
Drumline Member for Brighton High School
Timeline
Generic

Noah Klucharich

South Lyon,MI

Summary

Proven Customer Service Assistant with a track record of enhancing customer satisfaction at Dairy Queen by expertly managing complaints and fostering team collaboration. Skilled in complaint resolution and computer applications, demonstrating a unique blend of technical and interpersonal abilities to boost company reputation and team efficiency. Achieved significant improvements in customer experience through dedicated service and problem-solving prowess.

Overview

4
4
years of professional experience

Work History

Customer Service Assistant

Dairy Queen
05.2024 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.

Wait Staff Member

Huron Valley Guns
12.2020 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.

Education

No Degree - AP & College Prep Courses

Brighton High School
Brighton, MI
06.2025

Skills

  • Complaint Handling
  • Customer Consultation
  • Complaint resolution
  • Data Entry
  • Documentation And Reporting
  • Staff education and training
  • Customer Service
  • Teamwork and Collaboration

Drumline Member for Brighton High School

Been a member of the Brighton High School Marching Band, BHS Wind Ensemble since 2021. Have been selected to the District 4 Honor Band.

Timeline

Customer Service Assistant

Dairy Queen
05.2024 - Current

Wait Staff Member

Huron Valley Guns
12.2020 - Current

No Degree - AP & College Prep Courses

Brighton High School

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Noah Klucharich