Noah Koss
Macomb,MI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
ClickList Associate
Kroger
09.2020 - 05.2021
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
- Read labels, obtained merchandise from shelves and processed incoming orders.
Instacart Shopper
Instacart
06.2021 - 08.2021
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Sales Floor Manager
Eddie Bauer
08.2021 - 04.2022
- Curated daily sales goals along with key selling points for the day.
- Overlooked all associates on sales floor to achieve maximum coverage and customer service.
- logged EOD sales and relayed them to store and district manager.
- Routinely interchanged sales floor signage to promote current sales.
- Shipped and received new and existing products
- Ensured product knowledge was up to date in order to sell products to the best of my ability.
ClickList Selector
Kroger
05.2022 - 12.2022
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Greeted customers and directed to requested products.
Retail Sales Associate
Aldi
01.2023 - Current
- Stocked shelves every morning with new shipments of product.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Interchanged sales floor displays to reflect most recent sales.
Education
High School Diploma -
Dwight D. Eisenhower High School
Shelby, MI05.2021
Bachelor of General Studies -
Macomb Community College
Warren, MI07.2023
Bachelors - Automotive Aftermarket Management
Northwood University
Midland, MI05.2025
Skills
- Persuasive Selling
- Assigning Tasks
- Cash Handling
- Productivity Maximization
- Product and Service Sales
- Documentation and Recordkeeping
Timeline
Retail Sales Associate
Aldi
01.2023 - Current
ClickList Selector
Kroger
05.2022 - 12.2022
Sales Floor Manager
Eddie Bauer
08.2021 - 04.2022
Instacart Shopper
Instacart
06.2021 - 08.2021
ClickList Associate
Kroger
09.2020 - 05.2021
High School Diploma -
Dwight D. Eisenhower High School
Bachelor of General Studies -
Macomb Community College
Bachelors - Automotive Aftermarket Management
Northwood University
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