Detail-oriented professional with experience in customer-facing roles. Proficient in handling inquiries and complaints with empathy, while collaborating with team members to optimize operations and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Car Wash Attendant
Quick Quack Carwash
Midvale
11.2025 - Current
Greeted customers and clearly explained service-level options and pricing, including promotions and memberships.
Responded promptly to customer inquiries or complaints in a professional manner.
Operated car wash equipment safely and efficiently.
Ensured all safety protocols were followed during the car wash process.
Monitored chemical levels in washing systems to ensure optimal performance and reported any issues promptly.
Collaborated with team members to ensure smooth operations.
Maintained a clean, organized, and safe work environment.
Maintained supply inventory and ensured proper operation and maintenance of cleaning equipment and machinery.
Assisted vehicles in aligning with conveyor belt for efficient car wash processing.
Processed customer payments to facilitate transaction completion for services provided.
Managed waste disposal processes to ensure adherence to environmental guidelines.
Receptionist
Performance Honda Bountiful
Bountiful
12.2024 - 04.2025
Answered and directed incoming calls efficiently, providing accurate information about services offered.
Provided excellent customer service at all times while interacting with both internal and external customers.
Handled customer complaints with empathy, facilitating timely resolutions through effective escalation.