Noah Lancia
Staten Island,United States
Summary
Highly motivated individual with 7+ years of experience, offering a unique blend of academic excellence, leadership, and strong interpersonal skills. Possessing unwavering determination, I consistently strive for success and exceed expectations. Passionate about growth and development, I eagerly embrace new challenges to surpass goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Rental Manager
Enterprise
Keyport, NJ
07.2023 - Current
- Fostered a positive work environment by promoting teamwork, open communication, and proactive problemsolving.
- Streamlined branch operations for increased profitability by implementing cost-saving initiatives.
- Evaluated performance metrics regularly to assess progress towards goals, identify areas for improvement, and make data-driven decisions about resource allocation priorities.
- Continuously monitored industry trends to identify growth opportunities, anticipate challenges, and inform future strategies accordingly.
- Promoted brand awareness locally through community engagement activities such as sponsorships, charity drives, or networking events targeting key stakeholders in the area''s rental market ecosystem.
- Developed comprehensive sales plans that outlined short-terms targets as well as long-term objectives aimed at expanding the branch''s customer base.
- Implemented efficient scheduling strategies for team members to ensure adequate staffing levels during peak rental periods and minimize overtime costs.
- Navigated challenging market conditions to maintain consistent revenue growth through strategic decision-making and adaptability.
- Achieved revenue growth with targeted marketing strategies and excellent customer service.
- Delivered exceptional customer experiences by consistently meeting or exceeding expectations in terms of service quality and speed of delivery.
- Placed sales calls and handled sales for incoming customer calls.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
Store Manager
Towne Deli pizzeria
Staten Island, NY
06.2016 - 05.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Bell service
The Walt Disney Company
Orlando, FL
01.2019 - 06.2019
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services -
City University of New York-College of Staten Island
01.2021
Associates -
Saint Anselm College
Manchester, NH01.2021
Skills
- Training and development
- Extensive social media knowledge
- Inside and Outside Sales
- Microsoft office - powerpoint and excel
- Business to business marketing
- Corporate knowledge and intercommunication
- Cost control
- Business Development
- Hardworking
- Strong Interest Inventory
- Customer Service
- Business Intelligence (BI)
- Financial Accounting
- Microsoft Excel
- Microsoft Office
- Social Media Marketing
Accomplishments
Top Branch Manager in the Entire Central New Jersey Region Multiples Months
Winner of company risk matrix multiple months
Certification
- Certified Powerlifting Coach, (ISSA) International Sports Sciences Association
- CPR
Awards
- Top Branch Manager, Enterprise, 03/2023
- Triple Crown, Enterprise, 01/2023
Timeline
Branch Rental Manager
Enterprise
07.2023 - Current
Bell service
The Walt Disney Company
01.2019 - 06.2019
Store Manager
Towne Deli pizzeria
06.2016 - 05.2021
Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services -
City University of New York-College of Staten Island
Associates -
Saint Anselm College