Noah Lawson
Louisville,KY
Summary
Dynamic Assistant Manager at McAlister's Deli with a proven track record in enhancing customer satisfaction and fostering team motivation. Skilled in inventory management and problem-solving, I successfully improved operational efficiency and developed strong relationships, driving repeat business through exceptional service and effective staff training. I formed a strong environment of both friendliness and productiveness, Fostering employee growth and retention while keeping staff productive.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
McAlister's Deli
11.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships, fostering a positive work environment, and helping to form a mutual attitude of respect amongst my staff
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted with recruiting, interviewing, and hiring, and was the Primary person responsible for onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement, and developed my team consistently day-by-day
Education
High School Diploma -
Western High School
Louisville, KY05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Inventory management
- Scheduling and planning
- Staff training
- Hiring and training
- Multitasking and organization
Timeline
Assistant Manager
McAlister's Deli
11.2019 - Current
High School Diploma -
Western High School
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