Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Noah Martinez

Tampa,FL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

FinishLine
10.2018 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Rotated merchandise and displays to feature new products and promotions.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Sales Associate/Stock Assistant

Tampa Card Shop
10.2021 - 03.2022
  • Wrapped, boxed and weighed bakery department products.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Consistently lifted materials weighing as much as [50] pounds.

Crew Trainer/Stock Crew Lead

McDonald's Restaurant
04.2017 - 10.2018
  • Assisted in development of standard operating procedures, ensuring consistency across all tasks performed by crew.
  • Promoted culture of continuous improvement by encouraging feedback from both trainees and experienced staff members alike on ways to enhance job-related skills further.
  • Developed and implemented successful onboarding program.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Provided coaching and mentoring to employees.

Education

High School Diploma -

Leto High School
Tampa, FL
06.2019

Skills

  • Store Opening and Closing
  • Employee reviews
  • Database Maintenance
  • Promotional planning
  • Talent Recruitment
  • Personnel development
  • Employee Scheduling
  • Staff Management
  • Leadership Development
  • Store operations
  • Strategic thinker
  • Multitasking and Organization

Accomplishments

  • Youngest Store Manager in My current District
  • Achieved the greatest store visit (91/100) by completing Daily Task and making sure employees where meeting there goals.

Certification

  • Certified in Learning and Development (JD Sports Finishline)
  • Manager Development (JD sports Finishline)

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/Stock Assistant

Tampa Card Shop
10.2021 - 03.2022

Store Manager

FinishLine
10.2018 - Current

Crew Trainer/Stock Crew Lead

McDonald's Restaurant
04.2017 - 10.2018

High School Diploma -

Leto High School

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Noah Martinez