Results-driven operations professional with a strong track record in managing warehouse teams for efficient order processing. Proven ability to enhance communication and collaboration, leading to improved customer relationships. Committed to maintaining high standards of quality in all tasks. Extensive experience in optimizing workflows to achieve operational excellence.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Manager
The Bolt Bin
Grand Rapids
01.2021 - Current
Oversaw day-to-day logistics operations, ensuring accurate processing of incoming deliveries and outgoing orders.
Resolved shipment-related issues swiftly and professionally to maintain service quality.
Conducted regular inventory audits to verify accuracy of records and stock levels.
Supervised warehouse personnel engaged in receiving, storing, and shipping products.
Organized storage areas to facilitate easy access to products as needed.
Prepared shipments by attaching appropriate tags and labels for identification.
Addressed customer complaints regarding lost or damaged goods efficiently.
Managed inventory levels to ensure availability of materials when required.
Food Service Worker
Covenant Village of the Great Lakes
Grand Rapids
01.2017 - 01.2021
Performed opening and closing tasks such as counting money in registers and restocking supplies.
Ensured dining area cleanliness by regularly wiping tables, chairs, and menus during shifts.
Collaborated with kitchen staff for timely preparation and delivery of orders.
Welcomed guests with friendly greetings to enhance dining experience.
Recorded customer orders accurately and communicated them swiftly to kitchen personnel.
Facilitated training for new employees on standard operating procedures.
Efficiently delivered food and beverages while maintaining high standards of presentation.
Conducted inventory checks to ensure adequate stock of food items and supplies.
Operated and maintained dishwasher, handwash stations, and pot-scrubbing station.
Checked temperatures of dishwashing machines to ensure proper functioning.
Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
Warehouse Lead & Bin Stocker at West Michigan Technical Supply // The Bolt BinWarehouse Lead & Bin Stocker at West Michigan Technical Supply // The Bolt Bin