Summary
Overview
Work History
Education
Skills
Timeline
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Noah Morales

Tamarac,FL

Summary

Dynamic professional with expertise in customer satisfaction and crisis management. Proven track record in enhancing service quality and reducing turnover by developing training materials. Reliable and punctual, with advanced surveillance skills and first aid training, committed to maintaining high standards and achieving organizational goals.

Overview

4
4
years of professional experience

Work History

Counter & Warehouse Staff

City Electric Supply Regional Group Office
01.2024 - 03.2025
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • operated pos system and assisted with electrical supply pickups
  • maintained clean and organized warehouse flow

Staff Coordinator

Lala Land Daycare
03.2023 - 01.2024
  • Managed performance evaluations, providing constructive feedback to help employees reach their full potential.
  • Developed comprehensive training materials, resulting in higher staff competency and reduced turnover rates.
  • maintaining and cleaning facility
  • supported group activities and children supervision

Host

Sicilian Oven
06.2022 - 02.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Courier

Ups Store
04.2021 - 07.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Education

Monarch High School
Coconut Creek, FL
07-2022

Skills

  • First aid training
  • Crisis management
  • Asset protection
  • Advanced surveillance
  • reliable
  • punctual
  • fast learner

Timeline

Counter & Warehouse Staff

City Electric Supply Regional Group Office
01.2024 - 03.2025

Staff Coordinator

Lala Land Daycare
03.2023 - 01.2024

Host

Sicilian Oven
06.2022 - 02.2023

Courier

Ups Store
04.2021 - 07.2022

Monarch High School

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