Summary
Overview
Work History
Education
Timeline
Generic

Noah Mrkvicka

Fremont,NE

Summary

Sociology major who graduated from Midland University, with 6+ years of work experience. Aiming to leverage a proven knowledge of customer service, conflict resolution, and customer communications skills to successfully fill the Human Services role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

10
10
years of professional experience

Work History

Retail Associate

Hobby Lobby
Omaha, NE
07.2023 - Current
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged attractive displays of merchandise based on current sales promotions.

Customer Service Associate

Sherwin-Williams
Fremont, NE
09.2022 - 07.2023
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Helped customers complete withdrawals, deposits and transfers as well as open new accounts and obtain balance information.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.

Eligibility Worker

DHHS
Fremont, NE
07.2021 - 08.2022
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Conducted interviews with applicants, explaining benefits process and which programs were available.
  • Called applicants to set up appointments and explain benefits processes.
  • Processed benefits applications and documents for food stamps and medical assistance.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Reviewed criteria for different aid programs to determine eligibility for various applicants.
  • Explained reasons behind application denials and recommended further action.

Cashier

Menards
Fremont, NE
11.2018 - 07.2021
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Stock shelves, and mark prices on shelves and items.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Island Oasis, Admissions
Grand Island, NE
05.2014 - 08.2018
  • Instruct participants in skiing, swimming, or other recreational activities and provide safety precaution information
  • Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers
  • Maintain quality of pool water by testing chemical levels.
  • Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.
  • Inspect recreational facilities for cleanliness.
  • Provide assistance with staff selection, training, and supervision.

Education

Bachelor of Arts - Sociology

Midland University
Fremont, NE
05.2021

Timeline

Retail Associate

Hobby Lobby
07.2023 - Current

Customer Service Associate

Sherwin-Williams
09.2022 - 07.2023

Eligibility Worker

DHHS
07.2021 - 08.2022

Cashier

Menards
11.2018 - 07.2021

Island Oasis, Admissions
05.2014 - 08.2018

Bachelor of Arts - Sociology

Midland University

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Noah Mrkvicka