Noah Neves
San francisco,California
Summary
Results-driven professional with expertise in managing operations, team collaboration, and process improvement. Proven ability to enhance service delivery and optimize workflows through effective training and strategic oversight. Detail-oriented technical lead with a strong background in troubleshooting and equipment maintenance. Skilled in staff training and operational efficiency, contributing to improved service outcomes and client satisfaction across diverse teams. Dedicated leader with extensive experience in customer service and team management. Known for implementing effective training programs and ensuring safety compliance, driving operational excellence and enhanced client relationships. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
9
9
years of professional experience
Work History
Lead tech/Foreman
AutoNation waymo
01.2025 - Current
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Completed scheduled appointments on time to drive quality service.
- Coordinated repair and maintenance plans with co-workers and supervisors to ensure timely project execution.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Managed service requests and inquiries from internal teams and clients.
- Coordinated communication between departments to streamline service operations.
- Managed daily operations and coordinated service delivery across multiple teams to enhance overall workflow.
- Developed and implemented standard operating procedures to improve service efficiency and consistency.
- Trained and mentored team members on operational best practices and tools.
- Analyzed service performance data to optimize workflows and enhance quality.
- Oversaw inventory management to ensure availability of essential resources for operations.
- Led the implementation of new technologies that enhanced service delivery processes.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed training programs for autonomous vehicle systems and operations.
- Conducted hands-on training sessions for new operators and technicians.
- Evaluated trainee performance using standardized assessment tools and metrics.
- Assisted in troubleshooting technical issues during training simulations.
Auto Repair Shop Owner
Self-employeed
San Bruno, California
10.2022 - 07.2024
- Managed daily operations and ensured smooth workflow across all departments.
- Developed marketing strategies to enhance brand awareness and customer engagement.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Collaborated with suppliers to negotiate favorable terms for products and services.
- Implemented customer service protocols to improve client satisfaction and retention.
- Analyzed financial reports to identify trends and inform business decisions.
- Trained staff on operational procedures and best practices for efficiency.
- Coordinated community outreach events to build relationships with local organizations.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained, and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Technical Lead
Faxon Garage
San Francisco, California
01.2020 - 09.2022
- Supervised daily operations of the technical team and ensured compliance with safety protocols.
- Conducted troubleshooting and repairs on various equipment and machinery.
- Trained junior technicians on operational procedures and equipment handling techniques.
- Managed inventory of tools and supplies, ensuring availability for maintenance tasks.
- Coordinated schedules for maintenance activities to minimize downtime of equipment.
- Implemented process improvements to enhance efficiency in technical operations.
- Collaborated with other departments to address technical issues and resolve challenges.
- Maintained detailed records of maintenance activities and equipment performance data.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Followed safety practices to safeguard against injury and damage to property.
- Managed multiple projects simultaneously while meeting deadlines.
Construction Superintendent
BuildGroup Management
San Francisco, California
03.2018 - 02.2020
- Coordinated daily construction activities and managed site resources effectively.
- Supervised subcontractors to ensure quality work and adherence to safety standards.
- Conducted visual inspections of products to ensure quality standards were met.
- Analyzed defective items to identify root causes of quality issues.
- Collaborated with production teams to resolve quality-related concerns promptly.
- Maintained detailed records of inspection results and discrepancies found.
- Implemented quality control procedures to enhance product consistency.
- Trained new inspectors on quality assurance protocols and inspection techniques.
- Led team meetings to align project goals and improve collaboration.
- Developed training materials to enhance staff knowledge and skills.
- Managed budgets and resources for efficient project execution.
- Coordinated cross-functional teams to streamline operational processes.
- Analyzed market trends to inform strategic decision-making initiatives.
- Implemented feedback systems to enhance employee performance and engagement.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
Carpenter Apprentice
Pacific Structures
01.2017 - 01.2018
- Assisted in measuring and cutting materials for various construction projects.
- Operated hand and power tools under supervision to complete tasks safely.
- Collaborated with skilled carpenters on framing and finishing work.
- Prepared job sites by clearing debris and organizing tools efficiently.
- Learned building codes and safety regulations for compliance on-site.
- Assisted in installing structures such as doors, windows, and cabinets.
- Maintained tools and equipment to ensure optimal working conditions.
- Participated in team meetings to discuss project progress and safety protocols.
- Cut materials on job site to prepare for installation.
- Cut and shaped material to specified measurements using hand tools such as saws, chisels, planes, and drills.
- Cleaned job sites daily after completion of each task ensuring no debris was left behind.
Education
High School Diploma -
Independence
San Francisco, CA05-2016
Some College (No Degree) - Trade
American River College
Sacramento, CASkills
- Equipment maintenance
- Troubleshooting systems
- Safety compliance
- Process improvement
- Staff training
- Inventory management
- Project coordination
- Team leadership
- Effective communication
- Time management
- Customer service
- Quality assurance
- Problem solving
- Analytical thinking
- System imaging
- Schematic interpretation
- Performance evaluation
- Practices management
Timeline
Lead tech/Foreman
AutoNation waymo
01.2025 - Current
Auto Repair Shop Owner
Self-employeed
10.2022 - 07.2024
Technical Lead
Faxon Garage
01.2020 - 09.2022
Construction Superintendent
BuildGroup Management
03.2018 - 02.2020
Carpenter Apprentice
Pacific Structures
01.2017 - 01.2018
High School Diploma -
Independence
Some College (No Degree) - Trade
American River College