Noah Nichols
Lynchburg,VA
Summary
Sales professional with a proven track record at Rexel Electrical Supply, experienced in customer retention, relationship building, point-of-sale systems, and conflict resolution. Brings strong situational awareness and a solid understanding of customer needs, consistently meeting sales goals while delivering high-quality service and promoting long-term customer loyalty.
Overview
5
5
years of professional experience
Work History
Counter Sales Representative
Rexel Electrical Supply
03.2023 - Current
- Informed customers about important policies and conditions on sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Achieved personal sales goals with great upselling and cross-selling abilities.
0621 Field Radio Operator
United States Marine Corps
08.2020 - 05.2022
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Maintained accurate documentation of messages transmitted and received.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Staunton River High School
Moneta, VASkills
- Customer Retention & Relationship Building
- Sales Goal Achievement
- Point-of-Sale (POS) Systems
- Conflict Resolution & Problem Solving
- Customer Needs Assessment & Situational Awareness
- Exceptional Customer Service
- Communication & Interpersonal Skills
- Diverse Customer Engagement
- Team Leadership Skills
- Sales techniques
- Multitasking Abilities
- Product knowledge
- Reliable
Timeline
Counter Sales Representative
Rexel Electrical Supply
03.2023 - Current
0621 Field Radio Operator
United States Marine Corps
08.2020 - 05.2022
High School Diploma -
Staunton River High School