Noah Nickoloff
Linkedin.com/in/noah-nickoloff
Summary
Highly motivated Business Administration - Management graduate with considerable customer service and sales experience and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bobcat Home Furnishing Company
05.2023 - 08.2023
- Generated new sales leads to achieve and exceed monthly sales goals.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built relationships with customers to encourage repeat business.
Front Desk Agent
Fuel Fitness
05.2022 - 08.2022
- Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about membership status to built rapport and retention.
- Supported the sales team in acquiring new members through informative facility tours and explanations of available services.
- Resolved member issues promptly, resulting in positive feedback and return visits.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Enforced rules and held customers accountable for not following gym regulations.
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Processed payments and provided receipts to establish proof of transaction.
Intern - Mortgage Loan Assistant
First Community Bank
05.2021 - 08.2021
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Education
Bachelor of Science - Business Administration - Management
Montana State University - Bozeman
Bozeman, MT12.2023
Skills
- Workload & Time Management
- Relationship Building & Selling
- Persuasion Techniques
- Sales Training
- Sales and Promotions
- Presentation & Public Speaking
Timeline
Sales Associate
Bobcat Home Furnishing Company
05.2023 - 08.2023
Front Desk Agent
Fuel Fitness
05.2022 - 08.2022
Intern - Mortgage Loan Assistant
First Community Bank
05.2021 - 08.2021
Bachelor of Science - Business Administration - Management
Montana State University - Bozeman
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