Dynamic sales developer with expertise in customer relationship management and engagement. Adept at building strong client connections to drive growth and support patient care initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Contractor
United Healthcare
Tampa, Florida
06.2025 - 08.2025
Collaborated with healthcare teams to support patient care initiatives.
Assisted in coordinating benefits and enrollment processes for clients.
Managed documentation for claims processing and patient inquiries.
Engaged customers to understand their needs and preferences.
Developed key customer relationships to increase sales.
Advised customers on the latest product features and benefits.
Provided personalized service to build relationships with customers.
Field Service Technician
Southern Combustion Services
Plant City, Florida
08.2024 - 07.2025
Installed and maintained combustion equipment at customer locations.
Conducted routine inspections and troubleshooting of heating systems.
Collaborated with team members to efficiently complete service requests.
Adhered to safety protocols in various work environments.
Team Leader
Dunkin' Donuts
Valrico, Florida
01.2023 - 07.2024
Supervised daily operations and maintained team productivity during peak hours.
Trained new staff on menu items and customer service standards.
Managed inventory levels and ensured stock availability for smooth operations.
Monitored food safety practices to comply with health regulations.
Maintained a positive work environment that promoted collaboration between team members.