Noah Osborne
Egg Harbor City,NJ
Summary
Proven Team member at Dunkin' Donuts, enhancing team efficiency and customer loyalty through exceptional problem-solving and customer service skills. Expert in workplace safety and cash handling, significantly improving operational flow and customer satisfaction. Skilled in fostering teamwork and collaboration, ensuring a safe and enjoyable environment at Flyers Skate Zone. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Team Member
Dunkin' Donuts
09.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Received orders from customers and input into order management system.
- Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
- Made food according to standard recipes with requested changes for customer satisfaction.
Skate Guard
Flyers Skate Zone
12.2019 - 04.2022
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Streamlined guest check-in process, efficiently managing customer flow during peak hours at the facility entrance.
Education
High School Diploma -
Cedar Creek High School
Egg Harbor City, NJ06.2021
Skills
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Clear Communication
- Following Instructions
- Workplace Safety
- Flexible Schedule
- Decision-making capabilities
- Safety understanding
Timeline
Team Member
Dunkin' Donuts
09.2022 - Current
Skate Guard
Flyers Skate Zone
12.2019 - 04.2022
High School Diploma -
Cedar Creek High School
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