Summary
Overview
Work History
Education
Skills
Timeline
Generic

noah Otten

SPRINGFIELD,TN

Summary

Dynamic and detail-oriented professional with exceptional communication skills, honed at The Depot Bar and Grill. Expert in reservation management and seating arrangements, ensuring optimal guest experiences. Successfully trained new staff, enhancing service quality by 20%. Proficient in POS software, adept at fostering customer engagement and supporting seamless operations.

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

1
1
year of professional experience

Work History

Host

The Depot Bar and Grill
08.2024 - 04.2025
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.

Education

High School Diploma -

Springfield High School
Springfield Tn
05-2025

Skills

  • Telephone reception
  • Menu management
  • POS software
  • Seating arrangements
  • Exceptional communication
  • Reservations
  • Group reservations management
  • Sales strategies
  • Server support
  • Detail-oriented
  • Customer engagement
  • Menu design
  • Reservation management

Timeline

Host

The Depot Bar and Grill
08.2024 - 04.2025

High School Diploma -

Springfield High School