Summary
Overview
Work History
Skills
References
Timeline

Noah Page Mueller

New Castle,Pennsylvania

Summary

T3 Process Assistant with 4 years of experience at Amazon, adept at managing over 50 associates and optimizing labor costs using network metrics. Demonstrated success in improving key performance indicators, such as increasing Container Receive metric by 6% in six weeks. Skilled in team leadership, process optimization, and training, with a strong focus on achieving operational excellence.

Overview

6
6
years of professional experience

Work History

T3 Process Assistant

Amazon
08.2020 - Current
  • Stretch Area Manager from Oct-2024 - Current
  • Managing 50+ AAs alongside Area Managers Coaching, Training, Leading and making sure we run cost effective utilizing network Metrics to optimize sort labor along-side Operation managers and run a successful sort day to day.
  • Inbound Dock (Managing and Calculated inbound flow as needed during sort, currently working on improving our buildings Container Receive metric, Over the last 6 weeks I have impacted It by 6% overall getting us to our target of 90% and still continue to drive the metric higher and improve our induct fast start metric as well.)
  • Yard Marshal (Managed Yard making sure operations ran smoothly for inbound dock and Movement in the yard preventing gridlock and checking in and out drivers using the Yard Management system, FMC, Inbound-Outbound dock tools)
  • Learning Ambassador (helped train and coach associates from 2021 to 2023, leading classes of 6+ AA’s during peak along-side other Ambassadors, as well as providing coverage for are learning trainer when they were out of the office, Printing Badges, Assigning Training and getting everything ready for Day 1’s)
  • Away Team Launch (DAE7, Dock/Yard Marshal Ambassador)
  • Stretch Process Assistant From (Aug 14th 2022 to April 4th 2023) Providing coverage for checking in trucks and area readiness for SOS, as well as coverage for PA during sort 0 supporting Area manager.
  • IT Super User (Audit to make sure we have all devices, Repair, Provision Broken devices when the fail to update properly, RMA broken devices and Troubleshoot Devices on site for AA’s (TC57, Laptops, Printers, Scanners, Etc.)
  • Problem solving (deep diving missed metrics and resolving issues in a timely manner on the floor)
  • Amazon Safety Committee Member (Hazmat trained, Audited for Safety issues on the floor to prevent injuries before they happened, focusing on doing trailer audits to try to prevent trailers from being unsafe for AAs to unload and unloaders using Go-cart latches.)


Assistant Store Manager

Family Dollar
08.2019 - 08.2020
  • Customer Service and Customer Relations on returns and sales.
  • Helped with week-to-week scheduling using Kronos Scheduling System the 5 employees and ASM’s.
  • Managing a team of 3+ associates to make sure the store was properly stocked at all times
  • Management of money for record keeping and deposit data entry.
  • Inventory management and loss prevention for store products.
  • Troubleshooting knowledge on POS (point of sale) systems.

Skills

  • Electrical troubleshooting and basic residential wiring
  • Html and CSS programming
  • Mechanical knowledge
  • Fast learner
  • Tech

References

Upon request

Timeline

T3 Process Assistant - Amazon
08.2020 - Current
Assistant Store Manager - Family Dollar
08.2019 - 08.2020

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Noah Page Mueller