Plan, coordinate, schedule, evaluate, and monitor successful logistics and supply chain actions on behalf
of the customer
Coordinate priorities based on product availability, manufacturing, and shipping capabilities to ensure ac-
curacy
Perform regular assessments regarding customer complaints and provide suggestions to improve customer
satisfaction and retention by 15%
Participated in Key Cross-functional meetings as the selected representative of the Distribution department
to discuss the future growth of customer accounts
Supported regular and monthly inventory processes and reconciled stock levels to ensure accurate counts
Reviewed, updated, and corrected customer information from multiple sources to ensure accuracy
Administrative Assistant
New York Plumbing Supply
Bronx, NY
10.2021 - 01.2022
Oversaw high volume accounts payable support, prepared purchase orders to approved vendors, and exe-
cuted payments with supporting documents on management authorization
Expedited invoices and estimates for all construction projects to clients
Facilitated payment by sending
reminders to clients and coordinating collection of cash/ checks, verified discrepancies, and resolved
billing issues
Steered the updating and maintenance of the company’s database by uploading and transferring relevant
information to decrease errors and missing data
Provided administrative support to the Office Manager in areas including but not limited to file manage-
ment and documentation to improve efficiency and achieve optimal performance
Typed memos, correspondence, reports, and other documentation including follow-up letters to cus-
tomers to ensure their questions were addressed and to assure them of our assistance throughout the life
of their partnership
Front Desk Associate
LA Fitness
Garden City, NY
01.2020 - 05.2021
Monitored a daily record of all guests and members coming to the gym by verifying customers' check-
in
Oversee new member sign-ups, providing prospective members tours of the facility, and providing
excellent customer service
Responsible for maintaining the front desk area and weight room, recovering supplies that were not
checked in, and serving customer needs as they were presented
Oversaw the entire gym at the beginning of the shift to ensure adherence to standards
Resolved all
customer complaints and made necessary updates to customers' accounts
Sport Presenter - Newshub Live at 6 at Newshub/Warner Bros Discovery/Warner Bros DiscoverySport Presenter - Newshub Live at 6 at Newshub/Warner Bros Discovery/Warner Bros Discovery