Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results driven with expertise in process improvement and resource management.
Overview
6
6
years of professional experience
Work History
Front Desk Operations Associate
Planet Fitness
West Babylon, NY
09.2025 - Current
Streamlined operational workflows to enhance efficiency and reduce service response times.
Monitored daily fitness equipment maintenance, ensuring optimal functionality for member satisfaction.
Implemented member feedback mechanisms to identify areas for service improvement and program development.
Followed shipping and receiving procedures for goods and materials.
Assisted in inventory management by tracking supplies and placing orders as needed to maintain stock levels.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Caseworker Trainee
Suffolk County Department of Social Services
NY
04.2024 - 02.2025
Attends on-the-job training sessions, casework conferences, and staff meetings to build professional knowledge and skills.
Studies casework materials and literature to develop a strong foundation in social services practices.
Reviews existing case records to gather background information and formulate service plans.
Conducts interviews with children, families, schools, and other community agencies to assess client needs.
Makes home visits to monitor service effectiveness and revise plans as necessary.
Collaborates with families and external resources to plan for children’s care and family reunification.
Identifies and refers clients to appropriate services through needs assessments.
Assists in evaluating the need for foster care; performs home studies for foster care, adoption, or day care.
Provides counseling to support client growth and goal achievement.
Initiates court petitions and participates in the legal process as necessary.
Inventory Associate / Warehouse Selector
New York Plumbing Supply
Hicksville, NY
11.2023 - 04.2024
Received and assigned incoming materials to storage areas with accuracy.
Selected and prepared inventory for shipment, ensuring secure packaging.
Operated forklifts to retrieve stock from high racks safely.
Collaborated with shipping/receiving teams to integrate items into inventory systems.
Maintained traceability and efficient item location through organized storage.
Distribution Representative
Boneing Bros
Lindenhurst, NY
05.2022 - 10.2023
Managed logistics planning and scheduling for product distribution.
Prioritized orders based on inventory, manufacturing, and shipping timelines.
Enhanced customer satisfaction by resolving complaints and improving communication, increasing retention by 15%.
Represented the Distribution department in cross-functional planning meetings.
Reconciled stock during monthly inventory audits for accuracy.
Maintained accurate customer records across internal systems.
Administrative Assistant
New York Plumbing Supply
Bronx, NY
10.2021 - 01.2022
Processed accounts payable, purchase orders, and vendor payments.
Handled invoicing and collections for construction projects.
Maintained and updated company databases to reduce data errors.
Supported office management in document handling and operations.
Drafted reports and correspondence for client communication.
Customer Relations Associate
LA Fitness
Garden City, NY
01.2020 - 05.2021
Managed member check-ins and facilitated new member sign-ups.
Provided customer support and facility tours.
Maintained front desk and weight room areas; resolved customer concerns.
Conducted facility inspections to ensure standards compliance.
Journeyman Painter/Production & Material Tracking at Mcdermott International Inc.Journeyman Painter/Production & Material Tracking at Mcdermott International Inc.