Noah Peralta
amherst,Massachusetts
Summary
I've worked two jobs at Six Flags for two different summers, one as a lifeguard, and the other as a food&beverages team member. As a food server I learned many things, such as how to use a register, how to work with customers, how to multitask, keeping an area clean, restocking skills, and how to stay attentive to my surrounding and the people around me. As a lifeguard, I learned how to scan my surroundings for signs of distress, how to calmly de-escalate a situation, first aid/CPR certification, how to stay active for long period of time, and how to respond promptly and proficiently to a situation. From both jobs I've learned how to work together with other employees and form bonds with customers to ensure their comfortability.
Overview
1
1
year of professional experience
Work History
Life Guard
Six Flags Hurricane Harbor
04.2025 - 09.2025
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Entered water immediately to pull struggling swimmers to safety.
- Scanned main areas to monitor for any safety risks.
Food and Beverage Server
Six Flags New England
06.2024 - 11.2024
- Greeted guests warmly to foster welcoming environment.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Memorized dynamic menu options to accurately relay offerings to guests.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Addressed and handled customer complaints in polite and professional manner.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree -
Amherst Regional Highschol
Amherst, MASkills
- Effective problem-solver
- Team collaboration
- Team bonding
- Physical fitness
- Strong client relations
- Complex Problem-solving
- Team building
Languages
Spanish
Professional Working
Timeline
Life Guard
Six Flags Hurricane Harbor
04.2025 - 09.2025
Food and Beverage Server
Six Flags New England
06.2024 - 11.2024
No Degree -
Amherst Regional Highschol