Noah Pickering
Chula Vista,CA
Overview
7
7
years of professional experience
Work History
Security Supervisor
Allied Universal Security
San Diego, CA
01.2025 - Current
- Supervise and manage security personnel: Lead a team of security officers, ensuring proper conduct, performance, and adherence to company policies.
- Conduct regular security patrols: Oversee and perform routine inspections of the facility or premises to ensure safety and security, including checking for hazards or suspicious activity.
- Ensure adherence to security protocols: Monitor and enforce compliance with all security policies and procedures to maintain a secure environment.
- Manage incident response: Respond to emergencies, accidents, or security breaches, taking appropriate action to mitigate risks, and document the situation.
- Provide training and guidance: Train new security staff, provide ongoing development, and lead safety drills to maintain readiness for any emergency.
- Monitor access control points.
- Prepare and maintain reports: Document daily activities, security incidents, and other relevant information, submitting accurate reports to management.
- Coordinate with law enforcement: Serve as the primary liaison between security personnel and local law enforcement, or emergency services, when necessary.
- - Manage client relations: Interact with clients and visitors, addressing concerns, ensuring a positive experience, and fostering professional relationships.
- Ensure compliance with legal and regulatory standards: Stay up to date with industry regulations, and ensure all security operations are in line with local laws and company standards.
- Conduct investigations: Investigate incidents of theft, vandalism, or other security breaches, gathering evidence and reporting findings to management.
- Oversee training and staffing: Ensuring adequate coverage at all times, and handling staffing adjustments as needed.
Resource Coordinator Lead
Youth Health Associates
Provo, UT
06.2022 - 05.2024
- Lead and trained new hires and current staff on how to create the best, most productive, and safe environment while on the job for a home of 16 juvenile children and young adults
- Lead a home of 16 young adults faced with criminal charges who are trying to rehabilitate
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation
- Kept information confidential except in cases pertaining to abuse, neglect or threats
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization
- In a home of 16 young adult facing criminal charges, deescalation methods are used daily in order to avoid problems that may occur
- If deescalation tactics fail or a physical motive is made, I have experience in the use of physical restraints in order to protect the home, staff, and the young adult himself
- Experienced in verbal deescalation tactics to physical confrontation if needed
Corporate Field Trainer
Crumbl Cookies
Pleasant Grove/ Biweekly Travel, UT
03.2023 - 10.2023
- Assists franchise leadership teams in practicing the most up-to-date operational procedures while also delegating responsibilities and supervising business operations with groups of 10 to 100+ people
- Travel the country, representing HQ as I provide thorough updated training and exercises to adhere to the quality level and goals that are set for us by HQ as I provide leadership, insight, and mentoring to Crumbl franchise partners as well as regional and local managers to supply knowledge of various company programs and procedures
- Provides hands-on training and support for two weeks for new franchise owners and one week of support for existing owners to empower franchise owners to operate with efficiency after departure
- Oversaw day-to-day operations within a Franchise during the opening week
- Opportunity to occasionally act as a training resource to stores who need additional training
Scheduling Coordinator & Assistant
Platinum Dental Care
Lindon, Utah
08.2021 - 05.2022
- Help patients with their needs and requirements in dentistry in a professional manner, answering questions, promoting the company, assisting patients with answers to questions that they may have and ensuring their safety and comfortability while in the office.
- While at this position, I have trained our teams that run the office, new hires, and am tasked with keeping our managers and doctors up to date on day to day issues regarding patients/offices.
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
- Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
Professional Mover
Big Boy Movers
Lehi, Utah
12.2020 - 07.2021
- As a professional mover and leader with this company I took care of customers to guarantee their satisfactory needs as well as confidently helped teach and lead new movers who are inexperienced.
- I have experience driving big trucks up to 26 feet as well.
- Moved over customer items weighing over 100 lbs to and from trucks, working quickly to maintain schedules.
Customer Service Specialist
Vivint Inc
Lindon, Utah
06.2020 - 12.2020
- As a customer loyalty specialist, I took care of the customers in the most professional and loyal way possible when they would call in for any issue involving their experience with the company, a fellow employee, or the equipment that they are currently using.
- I would de-escalate situations through professional and friendly verbiage and would help the customer feel satisfied with their experience with Vivint.
Missionary
The Church of Jesus Christ of Latter Day Saints
Florianopolis, Brazil
09.2018 - 04.2020
- As a missionary, I spent my time in Brazil serving others.
- I would help move people, build homes, paint buildings and more for the happiness of the people around me.
- While in Brazil I learned how to fluently speak, read, and write in Portuguese, of which I have maintained my fluency and proficiency.
- I had trained multiple missionaries who were new and unable to speak the language.
- As a missionary, I spent time as a leader over 32 missionaries for over 8 months.
- As a leader I served those missionaries by helping them with issues, training them at least once every 6 weeks, and leading them during their time as missionaries until coming home due to the pandemic.
Assistant Scuba Instructor/Rescue Diver
San Diego Scuba Center
San Diego, California
12.2017 - 09.2018
- As an assistant to the scuba instructor and current rescue diver, I was in charge of setting up a fun and safe classroom where I would teach the safety precautions, skills, and knowledge needed to help inexperienced divers who have sometimes never even swam in the ocean, become proficient, safe and skilled scuba divers.
- I was tasked with teaching groups of people of all ages how to enjoy their time in the ocean in a safe and proper way.
- I learned how to be aware and how to respond in case of an emergency. An example of this happened during a dive where a student could not equalize his ears and tried to swim fast to the surface. Had he gotten to the surface, he would have very easily got the bends and would have been very injured or died had he not been treated fast enough. I saw the signs he was showing early on about his discomfort in the water and when he tried to swim to the surface I was able to control the situation by calming him down and bringing him to the safety stops that we had to take due to the depth we were at while being underwater. Once we safely surfaced, he continued to panic, but I was able to de-escalate the situation once more providing a safe distance between us two and pulled him back to shore, safely removing him from his gear.
Education
Bachelor of Arts - National Security Studies
Utah Valley University
12.2023
Skills
- Leadership Experience
- Leadership Training
- Staff Development and Training
- Team Leadership
- Interactive Teaching/Learning
- Bilingual
- Problem-Solving
- Integrity
- Effective Multitasking
- Decision Making
- De-escalation Both Physically & Verbally
- Security
- Supervising
- Monitoring
Languages
Portuguese
Native/ Bilingual
Accomplishments
- Eagle Scout
- Saved and rescued the life of a scuba diver separated from his group hundreds of yards from shore and in need of medical attention
- Lead Staff and trainer at a local boys home
- Promoted to trainer due to successful and knowledgeable work that achieved a promotion.
- Promoted from basic mover to lead mover/boss, in less than 3-months
Timeline
Security Supervisor
Allied Universal Security
01.2025 - Current
Corporate Field Trainer
Crumbl Cookies
03.2023 - 10.2023
Resource Coordinator Lead
Youth Health Associates
06.2022 - 05.2024
Scheduling Coordinator & Assistant
Platinum Dental Care
08.2021 - 05.2022
Professional Mover
Big Boy Movers
12.2020 - 07.2021
Customer Service Specialist
Vivint Inc
06.2020 - 12.2020
Missionary
The Church of Jesus Christ of Latter Day Saints
09.2018 - 04.2020
Assistant Scuba Instructor/Rescue Diver
San Diego Scuba Center
12.2017 - 09.2018
Bachelor of Arts - National Security Studies
Utah Valley University
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