Summary
Overview
Work History
Certification
Timeline
Generic

Noah Quero

Philadelphia,PA

Summary

With 11 years of diverse restaurant management experience across various concepts, adept at training staff, driving sales, and prioritizing guest satisfaction. Proficient in front-of-house (FOH) and back-of-house (BOH) operations, with a strong command of profit and loss analysis.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restuarant General Manager

Martorano's Prime, Rivers Casino Philadelphia
Philadelphia, PA
05.2023 - Current
  • Spearhead recruitment efforts for staff and management roles, ensuring the selection of top-tier candidates.
  • Orchestrate comprehensive training initiatives to cultivate employee expertise, engagement, satisfaction, and performance.
  • Collaborate closely on menu ideation and execution, aligning with the esteemed vision and standards of Chef Steve Martorano, while injecting innovative flair to enrich guest experiences and aesthetic appeal.
  • Direct daily operations with a keen eye on analyzing records and metrics, systematically evaluating restaurant performance to drive growth, all while keeping abreast of local trends to maintain a competitive edge.

Restaurant Manager

The Cheesecake Factory
Cherry Hill, NJ
05.2022 - 05.2023
  • Evaluated candidate resumes and job applications to determine suitability for advancement in the hiring process.
  • Provided comprehensive coaching to team members on various aspects, including food safety and sanitation protocols, customer service excellence, menu education, and effective up-selling techniques aimed at maximizing revenue.
  • Executed thorough opening, closing, and shift change procedures to uphold consistent operational standards on a daily basis.

Restaurant Manager

Deauville Inn
Strathmere, NJ
08.2021 - 05.2022
  • Orchestrated staff schedules and delegated daily tasks to optimize productivity and efficiency.
  • Provided hands-on coaching to team members on critical areas such as food safety protocols, sanitation procedures, exemplary customer service, menu comprehension, and effective up-selling strategies to bolster revenue generation.
  • Collaborated closely with the marketing team to develop and implement strategies aimed at promoting company initiatives and fostering growth.

Restaurant Manager

Amada, Ocean Casino Resort
Atlantic City, NJ
06.2018 - 09.2020
  • Spearheaded staff training and development initiatives, consistently upholding the esteemed standards set by Jose Garces.
  • Managed inventory levels meticulously, ensuring optimal stock levels while adhering to budgetary constraints.
  • Facilitated weekly budget meetings for the General Manager, fostering effective communication and financial transparency.
  • Successfully managed multiple outlets within Ocean Casino Resort, demonstrating adept multi-outlet management skills.

Assistant General Manager

Momentum Hospitality
Atlantic City, NJ
04.2016 - 06.2018
  • Directed the hiring, training, and scheduling processes for all staff members, ensuring a cohesive and efficient workforce.
  • Conducted thorough employee performance evaluations and provided constructive feedback for improvement.
  • Managed product procurement and conducted weekly inventory assessments to maintain optimal stock levels.
  • Collaborated with the General Manager to analyze profit and loss statements, assisting in strategic decision-making for financial optimization.

Certification

  • ServSafe (June 2022- June 2027)

Timeline

Restuarant General Manager

Martorano's Prime, Rivers Casino Philadelphia
05.2023 - Current

Restaurant Manager

The Cheesecake Factory
05.2022 - 05.2023

Restaurant Manager

Deauville Inn
08.2021 - 05.2022

Restaurant Manager

Amada, Ocean Casino Resort
06.2018 - 09.2020

Assistant General Manager

Momentum Hospitality
04.2016 - 06.2018

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Noah Quero