Summary
Overview
Work History
Education
Skills
Timeline
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NOAH RACHAL

River Ridge,LA

Summary

Clinical Mental Health Counseling Graduate Student

Honest and hard-working individual with experience in customer interaction and communication. I understand the importance of ethics and customer/client satisfaction. Being in retail for eight years and being in the Counseling graduate program, I’ve learned that the customer-employee/client-helper relationship is the most important tactic. I enjoy the satisfaction of meeting client needs and the ambition to help them problem-solve. What your agency can expect out of me is an individual who is determined to grow and learn, someone who can receive and utilize constructive feedback, and someone who is resilient and ambitious. Thank you for your time!

Overview

9
9
years of professional experience

Work History

Dairy Associate

Winn Dixie
06.2016 - Current
  • Inspected incoming shipments for quality assurance purposes before stocking shelves
  • Demonstrated strong organizational skills by stocking shelves with dairy items in an orderly fashion
  • Resolved customer complaints professionally while maintaining good customer relations
  • Followed established protocols when handling hazardous materials such as cleaning chemicals or biohazards
  • Provided guidance to team members regarding best practices for stocking merchandise and maintaining product displays
  • Maintained knowledge of the store's dairy products to provide customers with accurate information about ingredients, nutritional values, expiration dates
  • Contributed to team efforts by providing support during peak business times
  • Developed excellent customer service skills while assisting customers with dairy products and inquiries
  • Responded quickly to meet customer needs and resolve problems
  • Monitored refrigeration units regularly to ensure optimal temperature settings were maintained at all times.

Clinical Mental Health Counseling Intern

Always Hope LLC
08.2024 - 07.2025
  • Promoted clients'' self-awareness and personal growth through the use of reflective exercises and goal-setting activities.
  • Contributed to clinical team meetings, sharing insights from individual counseling sessions to inform overall care planning decisions.
  • Supported the development of client coping strategies by teaching mindfulness techniques and stress reduction exercises.
  • Collaborated with families and caregivers to promote understanding of their loved one''s mental health needs, facilitating a supportive environment conducive to recovery.
  • Worked with a diverse population of individuals, including children.

Education

Minored In Business Administration In Business Administration -

University of New Orleans
New Orleans, LA

Master Of Science (M.S.) In Clinical Counseling Candidate - Mental Health Counseling

University of New Orleans
New Orleans, LA
07-2025

Bachelor Of Science (B.S.) In Applied Psychology -

University of New Orleans
New Orleans, LA
12.2021

Skills

  • Customer Service and Interaction
  • Time Management
  • Critical Thinking
  • Organization
  • Independence
  • Communication
  • Interpersonal Skills
  • Attention to Detail
  • Efficiency
  • Active Listening
  • Patience and Persistence
  • Multicultural competence
  • Client advocacy
  • Suicide risk assessment
  • Cognitive behavioral therapy
  • Mental health assessment
  • Self-care promotion

Timeline

Clinical Mental Health Counseling Intern

Always Hope LLC
08.2024 - 07.2025

Dairy Associate

Winn Dixie
06.2016 - Current

Bachelor Of Science (B.S.) In Applied Psychology -

University of New Orleans

Minored In Business Administration In Business Administration -

University of New Orleans

Master Of Science (M.S.) In Clinical Counseling Candidate - Mental Health Counseling

University of New Orleans

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NOAH RACHAL