Summary
Overview
Work History
Education
Skills
Timeline
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Noah Ramen

West Seneca,NY

Summary

Dynamic leader with proven expertise in operations oversight and customer relations, honed at Best Buy. Excelled in team management and business development, significantly raising customer satisfaction and operational quality. Skilled in store organization and fostering positive customer relationships, demonstrating a blend of hard and soft skills to drive success.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Best Buy
10.2017 - Current
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Certified Nursing Assistant

Seneca Manor Nursing Home
01.2015 - 06.2018
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

Associate of Science - Criminal Justice

Erie Community College
Buffalo, NY
05-2018

High School Diploma -

West Seneca West Senior High School
West Seneca, NY
06-2016

Skills

  • Store Organization
  • Operations Oversight
  • Customer Relations
  • Stock management
  • Loss Prevention
  • Business Development
  • Sales expertise
  • Employee Scheduling
  • Team Management

Timeline

Assistant Store Manager

Best Buy
10.2017 - Current

Certified Nursing Assistant

Seneca Manor Nursing Home
01.2015 - 06.2018

Associate of Science - Criminal Justice

Erie Community College

High School Diploma -

West Seneca West Senior High School

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Noah Ramen