Noah Rodriguez

Optician

Central Texas Eye Clinic

05.2023 - 04.2025

Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Verified and updated patient records promptly to guarantee accurate prescription information.
Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
Maintained safe, clean and organized environment to increase patient comfort.
Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Operated lensometers to orient and mark uncut lenses for eyeglasses.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
Collaborated with optometrists to develop tailored vision care plans, addressing each patient''s unique visual needs.
Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Stayed current on industry advancements and emerging trends through continuous professional development opportunities, enhancing the overall quality of service provided to clients.
Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms on inventory purchases.
Performed basic vision testing for new patients.
Aided in selection of eyeglass frames based on customer preferences.
Helped clients try on and select new frames and recommended lens options to meet specific needs.

Summary

Overview

Work History

Optician

Education

High School Diploma -

Skills

Languages

Timeline

Optician

High School Diploma -

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