Noah Royal
Miami Lakes,FL
Summary
A highly motivated and results-driven individual with experience in providing exceptional customer service. Skilled in resolving complex customer issues and complaints with a strong focus on achieving customer satisfaction. Demonstrated ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and accuracy. A team player who is adaptable, proactive, and committed to achieving company objectives.
Overview
7
7
years of professional experience
Work History
Pool and Beach Attendant
Boucher Brothers/ The Estates At Acqualina
2022.12 - Current
- Provided residents with excellent customer service skills, attention to detail, and a commitment to ensuring guest satisfaction
- Maintained 1-on-1 Guest connections with Residents by memorizing details pertaining to their life, family, and preferences on assistance and amenities.
Floor Assistant Manager/Lead Artist
Painting With A Twist
2016.04 - 2022.10
- Led groups of all ages, up to 60 students, in step-by-step acrylic painting tutorials for typically 2hr long parties
- Responsible for hosting engaging and entertaining environments, maintained client relationships, and contributed to marketing efforts
- Required communication, and customer service skills.
Student Librarian Assistant (Work-Study)
Morton R. Godine Library, MassArt
2017.11 - 2018.04
- Answered patron questions in-person or by phone regarding library services and resources.
- Gained strong understanding of various methods for cataloging books and other materials.
Education
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
Boston, MAMassArt Exchange Program - Fine Arts
University of Sydney (USyd)
Sydney, AUSCollege Transfer Credit - Painting
Miami Dade College - North Campus
Miami, FLHigh School Diploma -
Barbara Goleman Senior High
Miami Lakes, FLSkills
- Project Management
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Drawing and sketching
- Planning and Coordination
- MS Office
- Flexible and Adaptable
- Complaint resolution
- Creative problem solving
- Service standard compliance
- Effective workflow management
- Exceptional telephone etiquette
- Customer Relations
- Data Entry
- Guest Assistance
- Constructive Feedback
- Microsoft Office Suite
- Google Suite
- Microsoft Proficiency
Timeline
Pool and Beach Attendant
Boucher Brothers/ The Estates At Acqualina
2022.12 - Current
Student Librarian Assistant (Work-Study)
Morton R. Godine Library, MassArt
2017.11 - 2018.04
Floor Assistant Manager/Lead Artist
Painting With A Twist
2016.04 - 2022.10
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
MassArt Exchange Program - Fine Arts
University of Sydney (USyd)
College Transfer Credit - Painting
Miami Dade College - North Campus
High School Diploma -
Barbara Goleman Senior High
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