Noah Salgado
Dayton,Ohio
Summary
Driven by a results-focused approach, I leveraged my expertise in VBA coding and data analysis at Komyo Logistics to streamline QA processes, enhancing department efficiency by introducing metrics-driven evaluations. My leadership in fostering continuous improvement and mentoring junior staff showcases my blend of technical proficiency and team development skills.
Overview
6
6
years of professional experience
Work History
Quality Assurance Specialist
Komyo Logistics
10.2023 - Current
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
- Enhanced efficiency of QA department, introducing metrics-driven performance evaluations.
Team Leader
Komyo Logistics
08.2022 - 10.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Associate
Komyo Logistics
08.2021 - 08.2022
- Operated warehouse equipment, including forklifts and pallet jacks, to efficiently move and organize inventory.
- Assisted in inventory management by conducting regular stock counts and ensuring accurate record-keeping.
- Supported process improvements by identifying inefficiencies and suggesting enhancements to workflow and inventory management.
Associate
In-N-Out Burger
09.2018 - 04.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided exceptional customer service in a fast-paced environment, ensuring a positive dining experience for all guests.
- Collaborated effectively with team members to maintain high standards of food quality, cleanliness, and safety.
- Implemented effective communication skills to address customer inquiries and resolve issues promptly
- Demonstrated strong multitasking abilities by efficiently handling various roles during peak hours.
Associate
Costco
10.2019 - 02.2020
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Education
Bachelor Of Business - Business Administration And Management
Saint Leo University
Saint Leo, FLAssociate In History - History
Mt San Jacinto College
Menifee, CA05.2020
Associate In Behavioral Science - Behavioral Science
Mt San Jacinto College
Menifee05.2020
Skills
- Proficient in Microsoft Access, Excel, and VBA
- Database design and management
- Data analysis and reporting
- Strong attention to detail
- Problem-solving and critical thinking
- Excellent communication skills
- Conflict resolution
Additional Information
Lived for a year at the Domus Galilee Monastery in Israel, alongside nearly one hundred young men from around the world. Together, we provided hospitality services for thousands of religious pilgrims, fostering a welcoming environment and enriching our cultural exchange.
Timeline
Quality Assurance Specialist
Komyo Logistics
10.2023 - Current
Team Leader
Komyo Logistics
08.2022 - 10.2023
Associate
Komyo Logistics
08.2021 - 08.2022
Associate
Costco
10.2019 - 02.2020
Associate
In-N-Out Burger
09.2018 - 04.2021
Bachelor Of Business - Business Administration And Management
Saint Leo University
Associate In History - History
Mt San Jacinto College
Associate In Behavioral Science - Behavioral Science
Mt San Jacinto College
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