Noah Sessom
Holland,MI
Summary
Creative Marketing Director with expertise across email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning and public relations.
Overview
4
4
years of professional experience
Work History
Director
Chick-fil-A
04.2020 - Current
- My job was to grow sales in the Drive-Thru and run the marketing team
- I rolled out new product and trained the team on how to properly serve it to the customers
- Also encouraged the team to make sure each day they were bringing the best version of themselves each day
- I attend multiple different leadership course taught by corporate and then applied them to the team I was in charge of.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Marketing Director
Chick-fil-A
04.2020 - Current
- I switched over to the marketing side of things about five months ago
- I was in charge of growing our social media following and having family friendly events in the restaurant
- Our social media following doubled and we had over six different events over the summer time
- I worked with the catering team to reach out to different local businesses to see if they were interested in partnering with us.
- Built strong relationships with industry professionals and influencers.
Customer Service
Cabela's
09.2019 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Arts - Communications
University of Alaska Anchorage
Anchorage, AK2019
High School Diploma -
Colony High School
Palmer, AK05.2016
Skills
- Business Administration
- Promotional Campaigns
- Communications Management
- Market Planning and Execution
- Administering Social Media Accounts
- Sales Expertise
- Brand Positioning
- Communication Expertise
- Branding
Timeline
Director
Chick-fil-A
04.2020 - Current
Marketing Director
Chick-fil-A
04.2020 - Current
Customer Service
Cabela's
09.2019 - 03.2020
Bachelor of Arts - Communications
University of Alaska Anchorage
High School Diploma -
Colony High School