Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Shelledy

Willard,Missouri

Summary

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Overview

9
9
years of professional experience

Work History

Deposit Services Clerk

Great Southern Bank
08.2024 - Current
  • Deposit Services Clerk

    Responsible for managing daily check processing and deposit services with a focus on accuracy, fraud prevention, and customer communication. Key responsibilities include:

    Organize and process incoming mail; make and archive copies of checks and invoices.

    Endorse, count, and deposit checks, followed by digital scanning and recordkeeping.

    Generate and send daily deposit reports to customers, ensuring timely and clear communication.

    Verify signatures and endorsements on high-value checks to detect potential fraud.

    Respond to inquiries regarding account openings and deposit-related services via email and phone.

    Serve as a point of contact for banking centers and customers, providing prompt and professional support.

Front Desk Agent

Americinn
04.2022 - 07.2024
  • Served as the overnight front desk agent, handling guest services, administrative tasks, and facility upkeep to ensure a safe, welcoming, and smoothly run environment.
  • Checked guests in and out efficiently, handled payments, and ensured a positive first and last impression.
  • Performed nightly audits to balance daily transactions and ensured accurate financial reporting.
  • Prepared and served breakfast each morning to ensure a welcoming experience for early guests.
  • Supported management with operational tasks, including pool maintenance, food and beverage inventory, and supply monitoring.
  • Responded to guest inquiries via phone and in person, booked reservations, and offered assistance such as checking road conditions during inclement weather.
  • Maintained back-office responsibilities, including laundry preparation for housekeeping and reconciling the cash drawer using Microsoft Excel.
  • Recognized for outstanding service with Employee of the Quarter honors three times.
  • Skills & Tools: Customer Service, Night Audits, Microsoft Excel, Reservation Systems, Inventory Tracking, Time Management, Problem Solving

Maintenance

Missouri State Highway Patrol
04.2019 - 02.2021
  • Responsible for maintaining the cleanliness, functionality, and appearance of the facility while contributing to various remodeling and maintenance projects.
  • Performed daily cleaning duties, including vacuuming offices, cleaning bathrooms, sweeping hallways, and ensuring all common areas were spotless to start the workday.
  • Maintained the break room by restocking utensils and preparing fresh coffee and tea throughout the day.
  • Weekly floor maintenance included buffing hallways to maintain a clean, polished, and scuff-free appearance.
  • Assisted in remodeling projects, including the renovation of three office spaces and the installation of a new all-wood platform front desk.
  • Helped install new ceiling tiles and rewired lighting systems throughout the building to improve functionality and efficiency.
  • Managed building aesthetics by ensuring windows were clean and streak-free, and grounds were maintained (mowing lawns, cleaning up debris, and ensuring overall property cleanliness).
  • Assisted with supply ordering for the maintenance truck, ensuring availability of tools and materials needed for ongoing projects.
  • Skills & Tools: Facility Maintenance, Cleaning and Janitorial Services, Remodeling, Landscaping, Supply Management, Lighting and Electrical, Floor Care, Time Management

Manager

Fazoli's Italian Restaurant
06.2018 - 04.2019
  • Various Roles: Guest Ambassador → Cashier → Drive-Thru → Line Cook → Manager
  • Progressed quickly through multiple roles, ultimately serving as a shift manager. Gained comprehensive experience in both front- and back-of-house operations, customer service, and leadership.
  • Guest Ambassador: Delivered food to dine-in guests, offered freshly grated parmesan, and ensured guests had access to unlimited breadsticks, maintaining high hospitality standards.
  • Cashier: Took customer orders with accuracy and efficiency, communicated special requests to kitchen staff, and provided friendly service to maximize guest satisfaction.
  • Drive-Thru: Managed high-volume drive-thru operations, took and assembled orders, maintained dish rotation, and ensured cooks had clean and ready equipment.
  • Line Cook: Prepared all menu items according to company standards, maintained food safety procedures, and worked efficiently during rush periods.
  • Manager:
  • Oversaw nightly operations, ensuring all team members had the resources and support they needed.
  • Managed employee breaks, delegated tasks, and resolved customer concerns promptly.
  • Performed closing duties including deposits, safe drops, end-of-day reporting, and restaurant lock-up.
  • During opening shifts, created daily prep sheets and verified cash drawer balances.
  • Ensured cleanliness, readiness, and adherence to checklist standards for the next business day.
  • Skills & Tools: Team Leadership, Customer Service, Food Safety, POS Systems, Cash Handling, Time Management, Opening & Closing Procedures

Downstocker/warehouse Associate

Best Buy
09.2017 - 05.2018
  • I worked in the receiving and stocking department, progressing from unloading trucks to managing planograms and down stocking responsibilities to ensure efficient product organization and availability.
  • Receiving: Unloaded delivery trucks and processed inventory, handling a variety of items from electronics (TV remotes, phones, video games) to large products such as 65-inch TVs.
  • Planograms: Temporarily took over planogram duties while a coworker was on medical leave, managing weekly tasks that included rearranging store sections, setting up displays, and ensuring product organization aligned with company standards.
  • Down Stocking: Ensured that store shelves were properly stocked each morning by organizing product sections and placing appropriate signage for out-of-stock items, helping maintain product availability and customer satisfaction.
  • Skills & Tools: Inventory Management, Planograms, Product Organization, Stocking, Retail Operations, Team Collaboration, Time Management

Customer Service Representative

Convergys
06.2017 - 08.2017
  • Provided customer support to members, addressing inquiries and resolving issues related to their health plans, appointment scheduling, and other services.
  • Assisted members with questions regarding their health plans, benefits, and coverage details, ensuring clear and accurate information was provided.
  • Helped members schedule appointments, manage claims, and resolve billing or coverage issues.
  • Delivered excellent customer service, maintaining professionalism and empathy while addressing concerns in a timely and efficient manner.
  • Skills & Tools: Customer Service, Health Plan Knowledge, Appointment Scheduling, Problem Solving, Communication, Member Support

Receiver

Menards
12.2016 - 05.2017
  • Worked in the warehouse, assisting with inventory management, customer orders, and special projects, ensuring smooth operations and high customer satisfaction.
  • Unloaded delivery trucks and organized freight, ensuring products were stored efficiently and ready for customer purchase.
  • Assisted customers by locating special orders and retrieving large items (e.g., doors, lumber) from inventory for pickup.
  • Participated in a special overnight project, moving stacks of lumber to facilitate the expansion of the lumber yard.
  • Managed special orders for customers, ensuring accuracy and timeliness when retrieving items for pickup.
  • Maintained a clean and organized warehouse environment, helping customers find what they needed quickly and efficiently.
  • Skills & Tools: Inventory Management, Freight Organization, Customer Service, Special Orders, Physical Labor, Time Management, Team Collaboration

Sales Associate

Dunham's Sporting Goods
07.2016 - 12.2016
  • Provided excellent customer service and supported store operations, ensuring an exceptional shopping experience for customers.
  • Assisted customers in locating products, providing recommendations, and ensuring a positive shopping experience.
  • Unloaded delivery trucks, restocked inventory, and organized merchandise to maintain store cleanliness and order.
  • Operated the cash register, handling customer transactions, cash, and returns efficiently and accurately.
  • Ensured the store was well-stocked and items were easy to locate, contributing to a smooth shopping experience.
  • Skills & Tools: Customer Service, Cash Handling, Inventory Restocking, Retail Operations, Point of Sale (POS) Systems, Time Management

Education

High School Diploma -

River Valley Highschool
Correctionville, IA
05.2016

Skills

  • Customer communication
  • Customer satisfaction
  • Time management
  • Attention to detail
  • Cash management
  • Cash handling

Timeline

Deposit Services Clerk

Great Southern Bank
08.2024 - Current

Front Desk Agent

Americinn
04.2022 - 07.2024

Maintenance

Missouri State Highway Patrol
04.2019 - 02.2021

Manager

Fazoli's Italian Restaurant
06.2018 - 04.2019

Downstocker/warehouse Associate

Best Buy
09.2017 - 05.2018

Customer Service Representative

Convergys
06.2017 - 08.2017

Receiver

Menards
12.2016 - 05.2017

Sales Associate

Dunham's Sporting Goods
07.2016 - 12.2016

High School Diploma -

River Valley Highschool

Similar Profiles

CREATE PROFILE
Noah Shelledy