Noah Shwetzer
Tollhouse,CA
Summary
-Dedicated Student Ambassador leads tours, knowledgeably responds to questions and helps with enrollment. Proficient in required records, documents and paperwork. Gifted in interpersonal communication and work prioritization.
-Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track records of building client rapport.
-Hardworking Line Cook bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
-Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Kuppa Joy Coffee House
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Student Ambassador
Clovis Community College
08.2022 - Current
- Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
- Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
- Supported new students by providing directional information and participating in orientation.
- Generated excitement for prospective students through workshops, presentations and sharing first-hand experiences.
- Helped with registration processes and applications.
- Represented college at career fairs, school visits and other informational programs to increase enrollment.
Sales Associate
World Market
09.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Barista
Starbucks
09.2022 - 09.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
Line Cook
Tollhouse Market And Grill
11.2020 - 07.2022
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
Bachelor of Science - Criminology, Law Enforcement
Fresno State
Fresno, CA12-2026
Associates in Science - Criminology
Clovis Community College
Fresno12.2024
High School Diploma -
Sierra High School
06.2022
Skills
- Product Displays
- Coffee Expertise
- Espresso Machine Operation
- Tea Expertise
- Customer Service
- Food Storage Management
- Cash Handling
- Food Serving and Preparation
- Equipment and Store Cleaning
- Team Leadership
- Conflict Mediation
- Solid Problem Solver
- Team Player
- Cash Register Operation
- Problem-solving skills
- Team player
- Attention to detail
- Time management
Certification
- California Food Handlers License - Aug. 30, 2022-2025
Languages
German
Limited Working
Timeline
Barista
Kuppa Joy Coffee House
07.2024 - Current
Sales Associate
World Market
09.2023 - 12.2024
Barista
Starbucks
09.2022 - 09.2023
Student Ambassador
Clovis Community College
08.2022 - Current
Line Cook
Tollhouse Market And Grill
11.2020 - 07.2022
High School Diploma -
Sierra High School
Bachelor of Science - Criminology, Law Enforcement
Fresno State
Associates in Science - Criminology
Clovis Community College
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