Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Smithers

Fredericksburg,VA

Summary

Motivated sales associate with 3 years of customer service experience. I have a proven track record of building relationships and encouraging repeat customers. I am seeking to further enhance my customer service skills and knowledge in my next career opportunity. I have been a dependable team player throughout my job history. I like to build relationships with the people I work with in order to have a better team chemistry for everyone to feel their best in the workspace.

Overview

3
3
years of professional experience

Work History

Server

Fujiya House
Fredericksburg, VA
05.2024 - 09.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.

Crew Member

Dickeys BBQ Pit
Spotsylvania, VA
06.2023 - 01.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

To-Go Specialist

T.G.I. FRIDAY'S - Bar & Restaurant
Fredericksburg, VA
05.2022 - 06.2023
  • Greeted customers in a friendly manner and took orders for to-go items.
  • Operated cash register, collected payment from customers and provided change when necessary.
  • Provided menu information and answered questions about ingredients or preparation methods of food items.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
  • Prepared special orders according to customer requests while maintaining high standards of quality assurance.
  • Performed opening duties including setting up workstations with required supplies and equipment.
  • Ensured that all food safety regulations were followed during meal preparation process.
  • Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
  • Restocked condiment stations with appropriate amounts of khup, mustard, mayonnaise.
  • Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.

Crew Member

Dunkin Donuts & Baskin Robbins
Fredericksburg, VA
06.2021 - 04.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

High School Diploma -

Courtland High School
Spotsylvania, VA
05-2024

Skills

  • Table Bussing
  • Order Management
  • Beverage Preparation
  • Food Running
  • Safe Food Handling
  • Table Setting
  • Food inspection
  • Guest Engagement
  • Supply Restocking
  • Positive and professional
  • Dining customer service

Timeline

Server

Fujiya House
05.2024 - 09.2024

Crew Member

Dickeys BBQ Pit
06.2023 - 01.2024

To-Go Specialist

T.G.I. FRIDAY'S - Bar & Restaurant
05.2022 - 06.2023

Crew Member

Dunkin Donuts & Baskin Robbins
06.2021 - 04.2022

High School Diploma -

Courtland High School

Similar Profiles

CREATE PROFILE
Noah Smithers