Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded and stacked materials by raising and lowering lifting devices.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Team Leader
Panera Bread
09.2019 - 12.2021
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Shift Supervisor
Taco Johns
03.2017 - 07.2019
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced cash drawers.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Education
Certificate - Emergency Medical Technician
Western Iowa Tech Community College
Sioux City, IA
05.2023
Associate of Applied Science - Police Science - Technologies
Western Iowa Tech Community College
Sioux City, IA
05.2022
Skills
Communication
Teamwork
Customer Experience
First Aid & CPR
Basic Life Support (BLS)
Certification
National Registry of Emergency Medical Technicians
Health Care Provider
American Heart Association BLS Provider
Timeline
Warehouse Forklift Operator
Wytec Production Services
09.2022 - Current
Team Leader
Panera Bread
09.2019 - 12.2021
Shift Supervisor
Taco Johns
03.2017 - 07.2019
Certificate - Emergency Medical Technician
Western Iowa Tech Community College
Associate of Applied Science - Police Science - Technologies
Western Iowa Tech Community College
National Registry of Emergency Medical Technicians