Noah Stuckey
Ashville,AL
Summary
Resourceful Manager offering history of success coordinating and monitoring operations. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Manager
Express Wash Concepts
02.2022 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and encouraged participation in exercises focused on developing key skills.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Inspected cleanliness of common areas and offices.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Set aggressive, individual targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Oversaw all daily office operations and equipment maintenance.
Detailer
Lithia Ford Of Missoula
10.2021 - 01.2022
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Applied wax and sealants to exterior of vehicles and equipment.
- Streamlined processes by creating checklists for routine tasks, increasing accuracy and consistency across all projects.
Pressure Washer
Martin Powerwash LLC
06.2021 - 10.2021
- Kept up-to-date with industry trends and advancements in pressure washing technology.
- Enhanced equipment performance by conducting regular maintenance on pressure washing systems.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Kept equipment in good working order and properly stored between jobs.
- Managed inventory of cleaning solutions, ensuring appropriate levels were maintained for all projects.
- Pressure washed car exterior, wheel wells, and tires.
- Collaborated with team members to complete large-scale projects within specified timeframes.
- Maintained clean and hazard-free work areas.
- Trained new employees on proper washing procedures and company policies.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Increased overall productivity by implementing time-saving strategies during the cleaning process.
- Operated various types of pressure washing equipment, adapting techniques based on surface type and desired results.
Customer Service Representative
Best Buy
10.2019 - 01.2021
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Sought ways to improve processes and services provided.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Increased efficiency and team productivity by promoting operational best practices.
- Delivered prompt service to prioritize customer needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Hamilton Township High School
Columbus, OH05.2021
No Degree - Criminal Justice
Eastland Fairfield Career And Technical Schools
Groveport, OH05.2021
Skills
- Technical Proficiency
- Team Development
- Staff Evaluation
- Negotiation and Conflict Resolution
- Managing Operations and Efficiency
- Decision-Making
Certification
OSHA 10-Hour Certification
Timeline
Site Manager
Express Wash Concepts
02.2022 - Current
Detailer
Lithia Ford Of Missoula
10.2021 - 01.2022
Pressure Washer
Martin Powerwash LLC
06.2021 - 10.2021
Customer Service Representative
Best Buy
10.2019 - 01.2021
High School Diploma -
Hamilton Township High School
No Degree - Criminal Justice
Eastland Fairfield Career And Technical Schools
Similar Profiles
Jeremy GreenJeremy Green
Site Manager at Express Wash ConceptsSite Manager at Express Wash Concepts
Omario HaygoodOmario Haygood
Car Wash Manager at Wash N' Roll Express Car WashCar Wash Manager at Wash N' Roll Express Car Wash
Tyler CollinsTyler Collins
Site Manager at Rainforest Car Wash/Whistle Express Car WashSite Manager at Rainforest Car Wash/Whistle Express Car Wash