Summary
Overview
Work History
Education
Skills
Timeline
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Noah Thompson

Davenport

Summary

Dedicated window cleaning professional with a strong work ethic and expertise in high-rise window cleaning at Agent Clean USA. Proven ability to enhance client satisfaction through exceptional service and meticulous attention to detail. Skilled in chemical handling and safety compliance, fostering long-lasting relationships with clients while ensuring project efficiency and quality. Hard worker with solid background in providing top-notch window cleaning services. Proven ability to tackle challenging cleaning projects while maintaining safety standards and ensuring customer satisfaction. Demonstrated expertise in using specialized tools and techniques to achieve spotless results and enhance appearance of various properties. Ability to adapt to change and challenges in the workplace. Strong communication skills to get a job done with efficiency and in a timely manner.

Overview

8
8
years of professional experience

Work History

Window Cleaner/Power Washer/High Rise Window Cleaner

Agent Clean Usa
03.2019 - Current
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
  • Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
  • Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
  • Upheld company standards in appearance and vehicle cleanliness to project a professional image at all times while on the job site.
  • Maintained quality workmanship for residential clients by carefully handling screens, sills, and frames during cleaning processes.
  • Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
  • Kept accurate records of completed jobs, client contact information, and payment details for streamlined business operations.
  • Assisted with training new team members on best practices in window cleaning techniques and safety procedures for efficient skill development.
  • Demonstrated expertise in chemical usage for optimal window cleaning results while minimizing environmental impact.
  • Streamlined workflow by effectively managing time, prioritizing tasks, and staying organized throughout the day.
  • Cultivated long-lasting relationships with repeat clients through consistent delivery of exceptional workmanship and friendly interactions.
  • Delivered exceptional results on high-rise buildings using rope access techniques and rappelling equipment.
  • Reduced safety incidents by strictly adhering to company guidelines and OSHA regulations.
  • Observed and adhered to industry and worksite safety regulations to avoid accidents or injuries.
  • Descended down buildings from bosun chair or on swing stage system to clean elevated areas.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Cleaned debris and waste materials from job site.
  • Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
  • Established a strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.
  • Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
  • Maximized the lifespan of outdoor spaces by professionally removing dirt, mold, mildew, and algae buildup through regular power washings.
  • Removed debris using degreasers and chemicals as label recommended.
  • Worked with other crew members to plan and complete jobs.
  • Prepared trucks for jobs by loading tools, equipment and cleaning chemicals.
  • Provided feedback to improve procedures and efficiency.
  • Efficiently removed stubborn stains such as graffiti or oil spills without causing surface damage.
  • Optimized safety precautions by adhering to industry standards when using high-pressure equipment near electrical installations or delicate surfaces.

Sales Associate

Walmart
06.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sandwich Artist

SUBWAY®Restaurants
03.2017 - 09.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

Moline Sr High School
Moline, IL

Skills

  • Chemical handling
  • Payment collection
  • Supplies management
  • Advanced squeegee techniques
  • Safety Training
  • Repel Authorized
  • Proper ladder usage
  • Fall protection training
  • Adaptable to weather conditions
  • Water-fed pole system
  • Expert glass cleaning
  • Vehicle maintenance
  • Strong work ethic
  • Reliability and punctuality
  • Lift equipment operation
  • Safety compliance
  • Chemical handling knowledge
  • Professional appearance
  • Window washing
  • Safety harness proficiency
  • Window frame detailing
  • Scraper technique mastery
  • High-rise window cleaning
  • Building washing
  • Efficient time management
  • Adaptable and flexible
  • Communication and interpersonal skills
  • Facility maintenance
  • Quality control
  • Conscientious and Detail-oriented
  • Checklists and recordkeeping
  • Damage prevention
  • OSHA compliance
  • Insecticide spraying
  • Willingness to learn
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Active listening
  • Effective communication
  • Heavy lifting
  • Relationship building
  • Floor cleaning
  • Pressure washing
  • Waste disposal
  • Equipment operation
  • Self motivation
  • Commercial cleaning
  • Goal setting
  • Adaptability

Timeline

Window Cleaner/Power Washer/High Rise Window Cleaner

Agent Clean Usa
03.2019 - Current

Sales Associate

Walmart
06.2018 - 01.2019

Sandwich Artist

SUBWAY®Restaurants
03.2017 - 09.2017

Moline Sr High School
Noah Thompson