Noah Toops
Gainesville,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Current student at University of Florida seeking part-time employment.
Overview
3
3
years of professional experience
Work History
Bakery/Customer Service Clerk
Publix
01.2024 - 08.2025
- Tasks: Custodial work (dish washing, floor scrubbing, sweeping, wiping registers, mopping, trash, etc.), customer support (suggesting products, slicing bread, writing on cakes, locating items), customer service (greeting customers, check out, bagging, assisting with self-checkout, pushing carts, etc.)
- Awarded 6x “My Publix, My Part” Cards from 7 different managers in recognition of exemplifying premium service
- Reflection: Started in customer service, was needed in the bakery so cross-trained. Worked independently as a night time closer efficiently packaging products, performing chemical custodial tasks/washing dishes, and greeting customers with a friendly and professional demeanor. Role was crucial in developing discipline and expertise in customer service, enabling me to understand and exceed the unique needs & expectations of each customer.
Lifeguard
Vesta Properties
02.2023 - 09.2023
- Tasks: Oversee pool safety, helping organize/plan community events, interact with children & residents
- Awarded Red Cross-certification
- Reflection: Responsibilities extended beyond safety. In particular, learned how to engage with children in a manner that balances professionalism with warmth and approachability. Taught interpersonal communication skills, importance of adaptability in a dynamic environment, and how to work alongside a team.
Education
High School Diploma -
Creekside High School
05-2025
Skills
- Customer Service
- Extroversion/friendliness
- Strong interpersonal skills
- Performing Quickly
- Critical thinking
- Type A Personality
- Team player
- Top-Down Processing
Timeline
Bakery/Customer Service Clerk
Publix
01.2024 - 08.2025
Lifeguard
Vesta Properties
02.2023 - 09.2023
High School Diploma -
Creekside High School
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