Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Turbyfill

Zebulon,NC

Summary

I describe myself as a Reliable, Hardworking and a Professional individual with management experience. Exemplary customer service and management skills. My attributes are being driven, striving for success, being a team builder/motivator, focused, detail oriented and working well in stressful situations. I work very well with a team but also possess the abilities/skills to be independently successful.

I have a history of being a Results-driven Sales Manager bringing 8+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. I also have much experience with computers and fixing issues pertaining to them and the parts that make them function. I am skilled in using microsoft office/excel as well.

Overview

9
9
years of professional experience

Work History

Clerk

ABC Package Store
Clayton, NC
03.2023 - Current
  • Prepared deposits according to established procedures.
  • Delivered messages and ran errands.
  • Troubleshot office equipment, computer hardware and software issues.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Guest care
  • Stock alcohol
  • Breakdown boxes
  • Unloading Truck
  • Heavy Lifting
  • Physical Labor
  • Stock/Rearrange Shelves

Store Sales Manager

KURE
Raleigh, NC
03.2021 - 03.2023
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Reviewed customer feedback forms in order to improve services offered by the store.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Cash Handling
  • POS
  • Retail Sales
  • Upselling
  • Guest Services
  • Management
  • Training
  • Team building
  • Handling ordering
  • Establishing customer relations
  • Guest interactions
  • Establishing Recency
  • Build Rapport

Swing Merchandiser

Pepsi Bottling Ventures LLC
Garner, NC
01.2021 - 03.2021
  • Coordinated promotional events such as special sales or clearance items.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Assisted customers with locating desired items within store locations.
  • Organized displays according to company standards and specifications.
  • Established processes for tracking damaged goods returns from retail outlets.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Performed regular price checks on select items throughout the store location.
  • Handling Back stock
  • Receiving shipments
  • Placing orders
  • Unloading pallets
  • Stocking

Assistant Store Manager

Madvapes
Raleigh, NC
07.2016 - 01.2021
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Cash Handling
  • POS
  • Retail Sales
  • Upselling
  • Guest Services
  • Management
  • Training

Assistant Store Manager

AVAIL Vapor
Garner, NC
10.2014 - 11.2015
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Cash Handling
  • Sales
  • POS
  • Retail Sales
  • Upselling
  • Guest Services
  • Customer Service
  • Management
  • Training
  • Stocking

Education

GED -

Middle Creek High School
Apex, NC
01-2015

Skills

  • Relationship Building
  • Quality Management
  • Customer Satisfaction
  • Scanning and Copying
  • Confidentiality
  • Physical Labor
  • Administrative Tasks
  • Handling Payments
  • Sales Expertise
  • Proficient in Microsoft Office/Excel
  • Document Management
  • Cash Handling
  • Peer Relationships
  • Calendar Management
  • Being Reliable
  • Dedicated
  • Working Under Pressure

Timeline

Clerk

ABC Package Store
03.2023 - Current

Store Sales Manager

KURE
03.2021 - 03.2023

Swing Merchandiser

Pepsi Bottling Ventures LLC
01.2021 - 03.2021

Assistant Store Manager

Madvapes
07.2016 - 01.2021

Assistant Store Manager

AVAIL Vapor
10.2014 - 11.2015

GED -

Middle Creek High School

Similar Profiles

CREATE PROFILE
Noah Turbyfill