NOAH UGBEDE SOLOMON
Bwari,Abuja
Summary
Strategic and results-oriented professional with 13 years experience and a proven track record in investment advisory, banking operations, and tax management. As Acting Head of Investment Advisory at Gabs Financial Services, drove a 60% increase in deposit mobilization and improved team efficiency by 55%. Transaction Supervisor at First City Monument Bank with a decade-long tenure demonstrated expertise in GL integrity, ATM uptime improvement, and efficient dispute resolution. Previous roles at FIN Bank and Ogun State Signage and Advertising Agency showcase a commitment to accuracy, customer satisfaction, and revenue growth. Currently pursuing Data Analysis certification for enhanced analytical skills.
Overview
16
16
years of professional experience
Work History
ACTING HEAD INVESTMENT ADVISORY
Gabs Financial Services
10.2021 - Current
- Increased deposit mobilization by over 60% through the implementation of targeted marketing strategies and client engagement initiatives
- Streamlined staff coordination processes, leading to a 55% improvement in team efficiency and overall productivity
- Implemented training programs for the investment advisory team, resulting in a 15% increase in staff knowledge and competence
- Enhanced customer satisfaction by introducing innovative investment products, contributing to a 30% growth in client portfolio size within the specified period.
TRANSACTION SUPERVISOR
First City Monument Bank
06.2012 - 04.2021
- Maintained GL integrity with 99.5% accuracy, ensuring accurate financial reporting and compliance
- Improved ATM uptime by 15%, implementing proactive maintenance measures, resulting in enhanced customer satisfaction
- Strengthened customer relationships, leading to a 20% increase in customer loyalty and positive feedback
- Achieved 100% accuracy in tax remittance, ensuring compliance with regulatory requirements and avoiding penalties
- Resolved 95% of customer disputes efficiently, improving customer trust and loyalty; processed special payments with 98% accuracy, reducing errors and enhancing operational efficiency.
BANK TELLER
FIN Bank of Nigeria
10.2011 - 06.2012
- Implemented effective queue management strategies, reducing customer wait times by 20%
- Ensured 95% of customers were attended to within the Turnaround Time (TAT), enhancing customer satisfaction
- Achieved 100% accuracy in tax remittance, avoiding penalties and ensuring compliance with tax regulations
- Acted as a first-level control officer, contributing to a 15% reduction in errors and discrepancies
- Ensured correct debit and credit transactions, maintaining a 99% accuracy rate in financial transactions.
TAX AND CLEARING OFFICER
Ogun State Signage and Advertising Agency
02.2009 - 02.2010
- Increased tax revenue collection by 25% through rigorous enforcement and compliance strategies
- Implemented efficient clearing processes, reducing clearance time by 30%, leading to enhanced operational efficiency
- Achieved a 95% accuracy rate in tax documentation, minimizing errors and improving regulatory compliance
- Successfully resolved 90% of tax-related disputes, fostering positive relationships with clients and stakeholders.
Education
HIGHER NATIONAL DIPLOMA (HND), STATISTICS -
01.2008
Skills
- Financial Management: Proficient in managing financial resources, analyzing financial data, and ensuring compliance with financial regulations Skilled in budgeting, forecasting, and optimizing financial performance
- Customer Relationship Management: Experienced in building and maintaining strong relationships with clients and stakeholders Able to understand customer needs, address inquiries or concerns, and deliver personalized solutions to enhance customer satisfaction
- Operational Efficiency: Demonstrated ability to streamline operational processes, improve workflow efficiency, and optimize resource utilization Skilled in identifying areas for improvement, implementing strategic initiatives, and driving organizational productivity
- Excellent communication, leadership, flexibility, multitasking, time management, emotional intelligence, analytical thinking and problem solving capabilities
- Database Management
- Financial Management
- Transaction Supervision
- Customer Relationship Management (CRM)
- Regulatory Compliance
- Operational Efficiency
- Statistical Analysis
- Data Visualization
- Strategic Planning
- Customer Service
- Team Leadership
- Data Analysis
- Power BI
- Tableau
- SQL
- Microsoft Office (Excel, Access, Word, Outlook, PowerPoint)
- Google Workspace (Docs, Slides, Sheets)
- Slack
- CRM Software
Coursetrainingcertification
DATA ANALYSIS - EBS Academy, In View
Languages
English
Full Professional
Timeline
ACTING HEAD INVESTMENT ADVISORY - Gabs Financial Services
10.2021 - Current
TRANSACTION SUPERVISOR - First City Monument Bank
06.2012 - 04.2021
BANK TELLER - FIN Bank of Nigeria
10.2011 - 06.2012
TAX AND CLEARING OFFICER - Ogun State Signage and Advertising Agency
02.2009 - 02.2010
Federal Polytechnic Kaduna - HIGHER NATIONAL DIPLOMA (HND), STATISTICS,
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