Noah Vazquez
Schenectady
Summary
Driven worker with over 10 years experience in a family owned automotive business. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Claims Technical Specialist
American National Insurance Company
03.2024 - Current
- Delivered high-quality appraisal reports within deadlines, ensuring client satisfaction.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Documented condition and special features to provide accurate estimations.
- Produced reports with detailed valuations.
- Achieved successful dispute resolutions by providing clear explanations of findings during review processes.
- Identified potential inaccuracies before submission by carefully proofreading all appraisal reports.
Claims Adjuster
American National Insurance Company
11.2023 - 03.2024
- Examined claims forms and other records to determine insurance coverage.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Set up vehicle inspections and rental vehicles for insureds and claimants.
Buffing/Detail Manager
Frank And Sons Body Works
06.2012 - 11.2023
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Trained detail team to deliver best possible service to customers with quality work.
- Managed team of 2-4 personnel focused on providing expert detailing services to customers.
- Recruited and developed detailing employees for more advanced work such as sanding, buffing, and paint correction.
- Inspected finished work to verify employee compliance with detailing standards.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Oversaw inventory, equipment maintenance and bay cleaning.
Middle School Math Tutor
Manhattan College
01.2019 - 05.2019
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Tutored 4-6 students per week in private sessions focused on homework help.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Organized group tutoring sessions to help students struggling in similar areas.
Education
High School Diploma -
Scotia Glenville High School
Scotia, NY06.2015
Electrical Engineering
Hudson Valley Community College
Troy, NYMathematics
Manhattan College
The Bronx, NYIndependent Adjuster License -
New York State
09.2019
Skills
- Team Management
- Customer Relations
- Vehicle Detailing
- Inventory Control
- Performance Monitoring
- Quality Assurance
- Scheduling and Coordinating
- Microsoft Excel Proficiency
- Dependable and Reliable
- Fast Learner
- Multitasking Skills
Timeline
Claims Technical Specialist
American National Insurance Company
03.2024 - Current
Claims Adjuster
American National Insurance Company
11.2023 - 03.2024
Middle School Math Tutor
Manhattan College
01.2019 - 05.2019
Buffing/Detail Manager
Frank And Sons Body Works
06.2012 - 11.2023
High School Diploma -
Scotia Glenville High School
Electrical Engineering
Hudson Valley Community College
Mathematics
Manhattan College
Independent Adjuster License -
New York State
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