Motivated professional seeking an entry-level position where I can develop my skills and grow within the company. I bring a proven record of delivering exceptional customer service through strong communication and a personable approach, consistently creating welcoming environments. Dedicated to providing outstanding service and fostering meaningful, memorable interactions.
Job Duties:
Greeting Guests: Warmly welcome guests as they arrive, creating a positive first impression and ensuring they feel comfortable.
Managing Reservations: Handle reservations efficiently, confirming bookings and managing walk-ins to optimize seating arrangements.
Seating Arrangements: Strategically assign seating based on guest preferences and party size, ensuring tables are set up properly for service.
Providing Menu Information: Familiarize yourself with the menu and daily specials to answer questions and make recommendations to enhance the dining experience.
Coordinating with Staff: Communicate effectively with kitchen and wait staff to ensure smooth service, relaying any special requests or dietary restrictions from guests.
Monitoring Guest Flow: Keep an eye on the dining area to manage guest flow and minimize wait times, adjusting seating arrangements as necessary during peak hours.
Handling Guest Complaints: Address any guest concerns or complaints promptly to management to maintain a positive dining experience.
Recreational Baseball- Cannonballers |Mooresville, NC: 2022-2003 National Junior Basketball/ All Stars | Anaheim, CA: 2015-2021