Noah Watson
Lowville,NY
Summary
Accomplished Head of Sales at Empire Chrysler Dodge & Jeep, adept in negotiation expertise and sales coaching, significantly enhancing key account growth and sales operations. Proven track record of fostering client relationships, leading to increased referrals and repeat business. Excelled in a results-driven environment, consistently meeting or exceeding sales quotas.
Overview
3
3
years of professional experience
Work History
Head of Sales
Empire Chrysler Dodge & Jeep
03.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
Sales Associate
Verizon Wireless
12.2021 - 02.2024
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
- Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
- Performed data transfers between devices for customers while preserving their important files without any loss of information.
- Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
- Increased store sales by effectively upselling accessories and add-on services to customers.
- Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
- Managed client accounts effectively by updating them with new plan features or device upgrades when necessary.
- Developed strong rapport with clients, resulting in repeat business and positive word-of-mouth referrals.
Education
Hobart & William Smith Colleges
Geneva, NYSkills
- Sales Coaching
- Key account growth
- Sales operations
- Negotiation expertise
Timeline
Head of Sales
Empire Chrysler Dodge & Jeep
03.2024 - Current
Sales Associate
Verizon Wireless
12.2021 - 02.2024
Hobart & William Smith Colleges
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