Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah White

Summary

To obtain a full time Ramp or Customer services position

Overview

12
12
years of professional experience

Work History

Ramp Agent

Southwest Airlines
12.2022 - Current
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Transferred luggage from aircraft to collection areas safely using equipment.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Helped train new employees in safe practices and warehouse procedures.

Head Clubhouse Manger

Houston Astros
05.2022 - 09.2022
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Oversaw food preparation and monitored safety protocols.

Ballboy/Assistant Manager

Evansville Otters
08.2011 - 05.2022
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Ramp Supervisor

Delta Global Services
03.2018 - 11.2021
  • Created load plans and performed calculations to prepare for assigned flights.
  • Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
  • Evaluated performance, set schedules and coached ramp agents on work areas.
  • Maintained documentation, completed shift paperwork and submitted information for team payroll.
  • Completed aircraft reset functions, such as cabin service, refueling and cargo actions to meet departure schedules.
  • Guided aircraft into and out of parking positions using hand signals.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
  • Deiced aircraft before takeoff for safety during inclement weather.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Stocked aircraft cabins with necessary equipment and supplies.
  • Managed customer complaints with professionalism and good critical thinking skills.
  • Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
  • Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.

Education

High School Diploma -

Castle High School
Newburgh, IN
05.2016

Skills

  • Weight/Balance Loading
  • Aircraft Safety Checks
  • Marshaling Aircraft
  • Problem-Solving
  • Deicing of Aircraft
  • Team Leadership
  • Aircraft Servicing
  • Corporate Policies
  • Cargo Equipment Operation
  • Baggage Management
  • Pushback and Towing
  • Load Planning Communication
  • Ramp Generator Operation

Timeline

Ramp Agent

Southwest Airlines
12.2022 - Current

Head Clubhouse Manger

Houston Astros
05.2022 - 09.2022

Ramp Supervisor

Delta Global Services
03.2018 - 11.2021

Ballboy/Assistant Manager

Evansville Otters
08.2011 - 05.2022

High School Diploma -

Castle High School

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Noah White