Summary
Overview
Work History
Education
Skills
Timeline
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Noah Winfrey

Marysville,WA

Summary

Dynamic hospitality professional with extensive experience in serving and bartending, excelling in high-volume environments, and wine service. Proven ability to provide genuine connections while delivering exceptional guest service. Skilled and dedicated to ensure guest satisfaction and loyalty in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Bartender

Blackfish at Tulalip Resort Casino
Marysville, WA
03.2022 - Current
  • Gained fine dining experience, with knowledge of seafood and steak entrées, and an extensive wine selection.
  • I obtained proper knowledge of wine service, plate settings, and cooking methods to achieve guest satisfaction.
  • Performed opening and closing duties, including restocking supplies.
  • Created and served craft cocktails while simultaneously providing hospitable service.
  • Recommended food and drinks to guests based on preferences, pairings, and special promotions.
  • Effectively multitasked within a fast-paced environment.
  • Monitored guest's alcohol consumption levels to prevent over-intoxication and/or underage drinking.

Server/Bartender

Olive Garden
Marysville, WA
08.2019 - 03.2022
  • My first year, I started as a server and was eventually trained as a bartender, alternating between both until the end of my employment.
  • I was able to thoroughly understand the food and beverage menus to accommodate every guest's needs.
  • I opened and closed the restaurant on a consistent basis.
  • I excelled at multitasking by concurrently taking orders, making cocktails, and servicing areas that needed attention.
  • I kept myself informed about daily specials, new menu items, and promotions.
  • Prioritized tasks and communicated efficiently with kitchen staff, hosts, and co-workers to ensure guest satisfaction in a high-volume environment.
  • Trained new employees to perform duties.
  • Delivered outstanding service to large number of daily patrons.

BOH and FOH

Panda Express
Arlington, WA
08.2017 - 08.2019
  • Managed and executed daily opening and closing tasks as the lead cook at Panda Express.
  • Handled front-end operations, including taking orders, serving food, and processing payments.
  • Prepared nutritious, flavorful, and visually appealing meals.
  • Prepared sauces, vegetables, and meats for upcoming shifts.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Customer Service Representative

The Pottery Nook Art Studio
Smokey Point, WA
02.2013 - 06.2017
  • Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Maintained customer loyalty by delivering fast, friendly, and knowledgeable service for routine questions and service complaints.
  • My other job responsibilities consisted of cashiering, taking daily inventory, janitorial work, some accounting, answering phones, scheduling, making deliveries, running errands, and opening and closing the store.

Education

High School Diploma -

Stanwood High School
Stanwood, WA
06-2017

Associate of Arts -

Everett Community College
Everett, WA
06-2017

Some College (No Degree) - Business

Western Washington University
Bellingham, WA

Skills

  • High-volume service
  • Expert wine service
  • Hospitality
  • Food pairings
  • Alcohol monitoring
  • Customer service
  • Time management
  • Effective communication
  • Mixology
  • Opening and closing duties
  • Multitasking
  • Adaptability

Timeline

Bartender

Blackfish at Tulalip Resort Casino
03.2022 - Current

Server/Bartender

Olive Garden
08.2019 - 03.2022

BOH and FOH

Panda Express
08.2017 - 08.2019

Customer Service Representative

The Pottery Nook Art Studio
02.2013 - 06.2017

High School Diploma -

Stanwood High School

Associate of Arts -

Everett Community College

Some College (No Degree) - Business

Western Washington University

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Noah Winfrey