Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Noah Woods

Las Vegas,NV

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Venetian Hotel & Casino
07.2014 - 02.2022
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Remote Contract Interpreter for Mandarin Chinese

Cyracom International
04.2012 - 04.2016
  • Interpreted conversations between foreign language-speaking clients and others.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted spoken and written languages other than English and vice versa.

VIP Services Coordinator

Caesars Palace Hotel And Casino
04.2009 - 04.2014
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Coordinated and monitored service activities to confirm work met all requirements.

Church Manager

Fisat
07.2007 - 04.2009
  • Assisted with organizing religious activities and services.
  • Developed and implemented educational programs for youth.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Created and updated membership rosters, church documents and basic reports.

Education

Bachelor of Arts - Foreign Languages And Literature

Tam Kang University
Dan-Sui, Taiwan
06.2001

Skills

  • Strategic Planning
  • Complex Problem-Solving
  • Communication
  • Customer Service
  • Time Management
  • Bilingual

Accomplishments

  • Developed revenue streams for the hotel by informing guests of the establishment's array of services including the spa, salon, upscale restaurants and the casino.
  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Mandarin Chinese Interpreter, Cyracom 2012
  • White House Award

Languages

Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Taiwanese
Limited Working

Timeline

Front Desk Agent

Venetian Hotel & Casino
07.2014 - 02.2022

Remote Contract Interpreter for Mandarin Chinese

Cyracom International
04.2012 - 04.2016

VIP Services Coordinator

Caesars Palace Hotel And Casino
04.2009 - 04.2014

Church Manager

Fisat
07.2007 - 04.2009

Bachelor of Arts - Foreign Languages And Literature

Tam Kang University

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Noah Woods