Noah Wotman
Fort Collins,co
Summary
-Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
-Dynamic professional with a strong work ethic and exceptional customer service skills, recognized for enhancing guest satisfaction. Proven track record in lead qualification and CRM management, driving sales growth through strategic outreach. Adept at problem resolution, fostering relationships that turn challenges into opportunities for success.
Overview
10
10
years of professional experience
Work History
Server
Morningstar
10.2023 - 07.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order accuracy and timely delivery in high-volume dining environment.
- Trained and mentored new staff, fostering a collaborative team atmosphere.
- Implemented efficient workflow processes to optimize table turnover rates.
- Resolved guest complaints professionally, ensuring positive dining experiences.
- Maintained compliance with health and safety regulations during food handling and service.
Sales Development Representative
Olive Branch Growth
11.2022 - 09.2023
- Managed lead qualification process to ensure high-quality prospects for sales team
- Developed targeted outreach strategies utilizing CRM tools to enhance pipeline efficiency
- Collaborated with marketing teams to align messaging and improve conversion rates
- Conducted market research to identify potential clients and industry trends
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Dynamic Sales Team Member
Target
08.2019 - 10.2022
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales support.
- Analyzed sales trends to identify opportunities for improving product placement and merchandising strategies.
- Executed daily store operations, maintaining cleanliness and organization throughout the sales floor.
- Collaborated with team members to enhance in stock management and visual merchandising, recognized for improving store organization and contributing to a 15% increase in customer sales.
Assistant Sales Manager
Jimmy John's Franchise
01.2017 - 07.2019
- Assisted in developing sales strategies to enhance customer engagement and drive revenue growth.
- Supported sales team in managing customer inquiries and resolving issues promptly.
- Organized team meetings to discuss performance, share insights, and strategize for success.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging customers on sales floor.
- Trained new associates in successful sales and performance strategies.
Customer Service Representative
Domino's Pizza
02.2015 - 08.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining service quality and efficiency standards.
- Trained new team members on customer service protocols and best practices.
- Developed and implemented process improvements to enhance customer satisfaction scores.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Education
Bachelor of Science - Industrial-Organizational Psychology
Colorado State University
Fort Collins, CO08-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Customer relationship building
- Lead qualification
- CRM management
- Leads prospecting
- Goal-oriented mindset
Timeline
Server
Morningstar
10.2023 - 07.2025
Sales Development Representative
Olive Branch Growth
11.2022 - 09.2023
Dynamic Sales Team Member
Target
08.2019 - 10.2022
Assistant Sales Manager
Jimmy John's Franchise
01.2017 - 07.2019
Customer Service Representative
Domino's Pizza
02.2015 - 08.2017
Bachelor of Science - Industrial-Organizational Psychology
Colorado State University
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