Empathetic and customer-focused problem solver with a bias for action and a track record of success in addressing complex problems with intuitive solutions.
Overview
8
8
years of professional experience
Work History
Senior Product Manager
Zapproved
Portland
09.2021 - Current
Creates and communicates strategic vision of two separate high growth products as well as the tactical execution, scoping and design of all backlog items.
Owns the end-to-end experience for each product line, from requirements definition to GTM and end of life.
Uses data to back up assumptions, develop business cases, and measure success.
Product Manager
Zapproved
Portland
02.2019 - 09.2021
Self-sourced partnerships and shipping integrations with those partners, resulting in an increase in product adoption and 15% increase in ARR.
Implemented critical observability functionality to measure performance and eradicate most impactful technical debt, resulting in 20% reduction in support tickets and happier customers.
Expertly collaborated with other teams across the company, including Executive Leadership, Engineering, UX, Customer Success, Marketing and Sales to drive alignment.
Product Manager
Circle Media Inc.
Portland
09.2018 - 02.2019
Created and executed strategy to improve iOS App Store rating, resulting in overall improvement from 1.7/5 stars to 3.6/5 stars.
Developed cross functional release process to ship improvements quickly and iteratively.
Implemented milestone based planning process into software development lifecycle to ensure incremental delivery of features and timely communication to stakeholders.
Associate Product Manager
Zapproved
Portland
08.2017 - 08.2018
Owned and prioritized three product backlogs across multiple product lines.
Translated roadmap items, customer bugs and technical debt into coherent prioritized backlog aligned with company strategy.
Worked with stakeholders to properly allocate sprint velocity, consistently completing more than 90% of sprint commitment.
Account Executive
ADP
Portland
07.2016 - 08.2017
Prospected new clientele through networking, cold calling, canvassing and referrals to consistently hit quota and drive revenue growth.