
Motivated and personable professional with a BA in Sociology and 3 years of progressive experience at an Invited-owned private club. Proven success in member-facing roles, event coordination, and team leadership, with a track record of enhancing guest experiences and engagement. Skilled at applying private club knowledge and interpersonal expertise to support membership growth and retention. Committed to building a long-term career in membership, hospitality, and club management.
- Promoted from Outside Cart Attendant to Outside Supervisor due to strong member service and leadership performance.
- Serve as a primary point of contact for members and guests, delivering high-level hospitality and personalized service.
- Coordinate daily golf operations including tee sheet flow, tournament prep, cart staging, and pace-of-play management.
- Assist with club events, member tournaments, and on-course programming.
- Train and supervise new staff members, ensuring brand-wide service standards are consistently met.
- Recognized by members and management for professionalism, communication, and relationship-building.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supported customers with questions and requests during their visit
- Managed cart distribution and returned carts to maintenance area, ensuring safety standards