Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Noah E. Diemler

Wheeling,WV

Summary

Experienced professional focused on meeting or exceeding objectives seeking TSA Agent position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

7
7
years of professional experience

Work History

Supervisor

Sheetz
Morgantown, WV
08.2020 - 05.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Associate Manager

Regal Entertainment Group
Morgantown, WV
05.2016 - 09.2019
  • Handle and order inventory
  • Manage employees and schedule duties
  • Count the safe and deposit money accordingly
  • Fix small technical issues throughout the building
  • Greet customers with a friendly and upbeat attitude
  • Strive to ensure customer satisfaction
  • Work as part of a team to ensure efficiency
  • Maintain cleanliness and appearance of store
  • Prepare and portion food items
  • Handle money and operate cash register
  • Use computer system to clock in and out, enter orders, and complete training
  • Answer phones and follow company script
  • Build upcoming movie and movie schedules
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest
  • Maintained thorough, accurate and compliant records for internal and regulatory audits
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Reviewed and interpreted vendor contracts to effectively enforce all requirements
  • Recommended clarifications and changes in program policies to director of property management
  • Oversaw training and onboarding process for all newly hired employees within Regal Cinemas .
  • Mentored and supported 20+ department employees to create strong workplace culture.

Security Officer

WVU Medicine
Morgantown, West Virginia
02.2019 - 08.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Club Security Guard

HQ
Morgantown, WV
08.2018 - 05.2019
  • Ejected unruly patrons from premises.
  • Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
  • Patrolled exterior and interior of premises.
  • Checked 100 IDs per hour and closely examined patrons' faces to verify age.
  • Enforced dress codes and refused objectionable attire.
  • Called police to report criminal acts.
  • Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Team Member

Target
Morgantown, WV
05.2016 - 02.2017
  • Greet customers in positive manner - Perform pat-downs and identification checks on customers - Handle monetary transactions - Provide entrance and exit point security - Strive to ensure safety of employees and customers - Maintain cleanliness and appearance of club - Remove unruly and dangerous customers when needed
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns

Education

Bachelor of Arts - Criminology

West Virginia University
Morgantown, WV
2016

Skills

  • Educated in Microsoft Excel, Access, and Word
  • Formerly held CPR and AED training
  • 4 Years of Management experience
  • Sales and marketing
  • Strong team member
  • Employee training
  • Collateral Management
  • Employee Coaching and Motivation
  • Franchise Management
  • Law Enforcement Collaboration
  • Intrusion Detection
  • Employee Training

Interests

Weightlifting- 1st place lifting in 2018 Pittsburgh weightlifting/powerlifting competition.

Hiking- I love spending time out doors and exploring new areas and hiking around said area.

Music- Writing and performing

Timeline

Supervisor

Sheetz
08.2020 - 05.2022

Security Officer

WVU Medicine
02.2019 - 08.2019

Club Security Guard

HQ
08.2018 - 05.2019

Associate Manager

Regal Entertainment Group
05.2016 - 09.2019

Team Member

Target
05.2016 - 02.2017

Bachelor of Arts - Criminology

West Virginia University
Noah E. Diemler