Opening Baker | Nov 2022-May 2024
Safeway
- Accurately inventoried all sales floor items on daily basis using Vision Pro program, caught and rectified errors in system
- Utilized Microsoft Word, Outlook, and Excel regularly for communication, tracking department numbers, and notations
- Prepped, proofed, baked, and packaged hundreds of dollars worth of product daily, optimizing quality while concurrently meeting deadlines
- Managed bakery department when department heads were absent
- Tracked department numbers using profit and loss statements, sales and purchase forms, and weekly sales planners
- Handled multiple tasks simultaneously during peak business hours without sacrificing impeccable customer service
- Cultivated a positive work environment by promoting open communication and showing willingness to receive constructive criticism
- Assisted customers over the phone and on sales floor, addressed questions and notated orders using active listening skills
- Trained new bakers on food and chemical safety expectations, proper baking techniques, customer service tips, firm orders placements, digital programs, and guidelines for pricing and display of product
- Performed regular food and chemical safety checks in compliance with expected standards to secure a safe work environment for customers and team members
